Consumer Duty workshop - pre-implementation - before Consumer Duty went live.
Video overview
Part 1 - FCA expectations What to expect from a more innovative, data-driven, assertive and adaptive regulator Recap on Threshold conditions (COND) – refresher coming out of COVID-19 and hybrid working 11 Principles (becoming 12) – putting the customer at the heart of your business model Consumer Duty - Regulatory Requirements Impact on corporate governance, culture and controls – Conduct Rules (COCON)Part 2 - Consumer Duty Planning for change Gap analysis Transition to the Consumer Duty by July 2023 Prioritisation
Consumer Duty - Overview of Topics
Consumer Duty Overview - FCA expectations
Consumer Duty - Guidance to get ready
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