[INSIGHTS] Consumer Duty Overview

Consumer Duty workshop - pre-implementation - before Consumer Duty went live.

Video overview

Part 1 - FCA expectations What to expect from a more innovative, data-driven, assertive and adaptive regulator Recap on Threshold conditions (COND) – refresher coming out of COVID-19 and hybrid working 11 Principles (becoming 12) – putting the customer at the heart of your business model Consumer Duty - Regulatory Requirements Impact on corporate governance, cultur...

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