RO-AR

Published by: The Money and Pensions Service Search for original: Link Key Take Aways The MaPS Standards have been approved by the FCA, reflecting a significant milestone in regulating consumer-facing financial guidance services. These standards are designed to ensure high-quality, consistent delivery of information, advice, and guidance, especially for consumers in vulnerable circumstances. They emphasise designing accessible, inclusive services that actively involve consumers and consider their specific needs from inception. A channel-agnostic approach is central, meaning standards apply across face-to-face,… Read more

Published by: Lloyds Banking Group Search for original: Link Key Take Aways Artificial Intelligence (AI) is now a central component in personal finance, with almost one-third of UK adults using AI tools weekly for managing their money, leading to reported annual savings of £399. Digital engagement across the UK has reached near-universal levels, with 95% of adults online, and significant improvement among older generations—86% of those aged 60+ are now internet users. Financial confidence correlates strongly with digital capability; those… Read more

Published by: Ofwat Search for original: Link Key Take Aways Nearly half of water bill payers (47%) report difficulty paying household bills ‘sometimes’ or more often, with stability over the past year. One in six (17%) water bill payers currently struggle with their water bill; concern about water costs remains high at 32%. Awareness of financial assistance for water bills remains steady at approximately 34%, but actual receipt of support is lower at 8%. Younger consumers (18-34) show higher trust… Read more