22 December 2023 – Also read the full DEMSA updates here
In This Issue:
- Regulatory Updates and Anticipations: Discussions on upcoming FCA communications and CONC 8 reviews highlight the evolving regulatory landscape. This is crucial for compliance and strategic planning within financial services.
- Improving Customer Outcomes: Emphasis on the continuous improvement required by July 2024, especially in vulnerability management, underscores the industry’s focus on customer-centric approaches.
- Credit Information Market Developments: Updates in this area are essential for credit risk assessments and decision-making processes in lending.
- Support Initiatives for Vulnerable Customers: Coverage of Ofgem and Ofwat’s guidelines to assist vulnerable customers stresses the industry’s responsibility towards socially responsible practices.
This newsletter is intended for informational purposes only and should not be construed as legal advice. For specific regulatory guidance, please consult the respective regulatory body or legal counsel.
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