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Informing Risk Operations Strategy
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RO-AR Latest Content
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Videos
Small changes – yield big insights: Vulnerability Support
Getting Traction in Financial Services – How to progress
Hitting the Real Time – Accurate, timely bureau reporting
Colliding Cultures? Ensuring Effective Communication
Being Up to Date – Current Trends in Affordability
Debt Servicing and Trends across South America
New Tech, New Trends? Contact Centre Dynamics
Forecasting the Future: Assessing new Technologies
RO-AR
Insights & Research
INSIGHTS ¦ Consumer Duty Board Reports: good practice and areas for improvement
16 December 2024
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EVENT SUMMARY+ ¦ Credit and Collections Technology Think Tank 2024
8 November 2024
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INSIGHTS ¦ Credit Information Market Study: Implications for Creditors
5 November 2024
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Insights: FCA Portfolio Letters
29 October 2024
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EVENT SUMMARY ¦ FourNet: Digital Transformation Summit 2024
18 October 2024
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INSIGHTS ¦ Future of Consulting in an AI world – Canton Capital
18 October 2024
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INSIGHTS ¦ Council Tax: Looking through the keyhole – Stepchange report
18 October 2024
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INSIGHTS ¦ Consultation on MaPS proposals for the delivery of its debt advice strategy
18 October 2024
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INSIGHTS+ ¦ PS24/2 Strengthening protections for borrowers in financial difficulty
11 October 2024
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INSIGHTS ¦ PS24/2 Strengthening protections for borrowers in financial difficulty
11 October 2024
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RO-AR
Comment
Embracing thinking… carefully
The Future? From the Back of the Bus?
Making a Pitch for Excellence
Less of a Blur – more surge pricing
Spring out of Summer
… so boring
A Japanese lesson… or two
Setting your mind racing
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