Latest insights from around the industry and ROStrategy
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INSIGHTS ¦ Credit Information Market Study
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INSIGHTS ¦ Debt Fairness Charter
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INSIGHTS ¦ Learning Lessons from the Cyber Attack – British Library
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INSIGHTS ¦ Pushed Under Pushed Out
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INSIGHTS ¦ Financial Vulnerability Index – Update
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INSIGHTS ¦ Illegal Money Lending team update
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INSIGHTS ¦ Money Advice Trust Outcome Report
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INSIGHTS ¦ UK Cyber Security Landscape
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LINKS ¦ Headlines and stories of interest – this week
See our weekly headline roundup, every Friday, here AI Prompt Engineering Faces Decline: The article discusses the diminishing need for… Read More »LINKS ¦ Headlines and stories of interest – this week
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LINKS ¦ Headlines and stories of interest – this week
See our weekly headline roundup, every Friday, here Anthropic Sets a New Gold Standard in AI: Anthropic’s Claude surpasses ChatGPT… Read More »LINKS ¦ Headlines and stories of interest – this week
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LINKS ¦ Headlines and stories of interest – this week
See our weekly headline roundup, every Friday, here UK Government Issues Advisory on High-Risk Money Laundering Countries: The advisory highlights… Read More »LINKS ¦ Headlines and stories of interest – this week
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Podcast ¦ Punk CX: A look inside a punk-inspired contact center – Interview with David Powers
Access the full podcast series hereSummary: In this episode of the Punk CX podcast, Adrian Swinscoe interviews David Powers, an author,… Read More »Podcast ¦ Punk CX: A look inside a punk-inspired contact center – Interview with David Powers
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Podcast ¦ Credit Shift: News Update Exploring Credit Recovery, Record High Credit Card Complaints, Debt Awareness, AI in Finance, and the Growing BNPL Phenomenon
Access the full podcast series here Summary In this episode of the podcast, the hosts discuss various news and updates in… Read More »Podcast ¦ Credit Shift: News Update Exploring Credit Recovery, Record High Credit Card Complaints, Debt Awareness, AI in Finance, and the Growing BNPL Phenomenon
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Podcast ¦ CX Passport: The one with where she’s OG AI – Alyona Medelyan Co-Founder & CEO Thematic E158
Access the full podcast series here Summary I Leona Mehta, co-founder and CEO of automatic, shares her journey in the field… Read More »Podcast ¦ CX Passport: The one with where she’s OG AI – Alyona Medelyan Co-Founder & CEO Thematic E158
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DEMSA Summary: FCA on vulnerability / ICO / Scams / Insolvency stats / DRO update / Events / Collaborations / Debt Adviser Apprenticeship
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DEMSA Summary: IVA statistics / DRO guidance / Enforcement consultation / Collaboration / Training /Events
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DEMSA Summary: IVA statistics / DRO guidance / Enforcement consultation / Collaboration / Training /Events
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DEMSA Summary: ‘Intelligibility’ event outputs / FCA survey results / Joint DMP training / Apprenticeship / Collaborations / Events
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