Insight and Research

Published by: Economia - History/Methodology/Philosophy, Association Economia Search for original: Link Key Take Aways The concept of attention in economic thought… Read More »Insights ¦ The ‘Economics of Attention’: A History of Economic Thought Perspective

Published by: Deloitte Search for original: Link Key Takeaways AI’s strategic integration in organisations remains nascent; just over a quarter of surveyed… Read More »Insights ¦ Governance of AI: A critical imperative for today’s boards, 2nd edition

Published by: Christians Against Poverty Search for original: Link Key Take Aways The UK faces a looming debt crisis exacerbated by economic… Read More »Insights ¦ Drowning in Debt briefing

Published by: Financial Conduct Authority Search for original: Link Key Take Aways The FCA is consulting on enhanced incident and third-party reporting… Read More »Insights ¦ Consultation Paper CP24/28 Operational Incident and Third Party Reporting December 2024

Published by: Impact on Urban Health Search for original: Link Key Take Aways Energy debt in Great Britain has surged by 118%… Read More »Insights ¦ Supporting Households in Energy Debt Detailed Report Final

Published by: Financial Conduct Authority Search for original: Link Key Take Aways Customers in vulnerable circumstances, especially those with multiple vulnerabilities, are… Read More »Insights ¦ Vulnerability review Improving understanding of the outcomes for consumers in vulnerable circumstances when engaging with financial services firms

Published by: Financial Services Regulatory Initiatives Forum. Search for original: Link Key Take Aways The April 2025 edition of the Regulatory… Read More »Insights ¦ Regulatory Initiatives Grid April 2025

Published by: UKRN Search for original: Link Key Take Aways The UKRN’s Annual Delivery Plan for 2025–26 articulates a clear strategy aligned… Read More »Insights ¦ UKRN-Annual-Delivery-Plan-2025-26

Published by: Square 4 Search for original: Link Key Take Aways The annual Consumer Duty Board Report is a comprehensive document designed… Read More »Insights ¦ Consumer Duty Board Report

Published by: StepChange Search for original: Link Key Take Aways The impact of problem debt persists in the UK, with demand for… Read More »Insights ¦ Impact Report 2024

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 August

An updated summary of the use of Voice AI Agents within the arrears management and collections process. Currently a hot… Read More »AI Voice Agents in Debt Collections – 2025

An updated summary and comparison of regulations and constraints for arrears management, in financial institutions in Australia and the UK.… Read More »Customers in Arrears: Australian and UK Legislation – A Comparison – 2025

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 July

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 June