Insight and Research

Money Advice Trust Summary This document outlines ten principles for designing vulnerable consumer data-sharing programs. Supported by WhatWeNeed.Support and the… Read More »INSIGHTS ¦ Ten Principles for designing vulnerable consumer data-sharing programmes

Implementing a digital collections strategy is essential these days for modernising debt recovery processes. The strategy is aimed at enhancing… Read More »INSIGHTS+ ¦ Implementing a Digital Collections Strategy

FCA Summary The policy statement PS24/3 outlines new regulations for consumer credit firms regarding Product Sales Data (PSD) reporting. These… Read More »INSIGHTS ¦ PS24/3 Consumer Credit – Product Sales Data Reporting

UK Finance Summary This report discusses the implementation and governance of Commercial Variable Recurring Payments (cVRP) in the UK, focusing… Read More »INSIGHTS ¦ Commercial Variable Recurring Payments

StepChange Summary The StepChange Statistics Yearbook 2023 provides an insightful overview of the current state of personal debt in the… Read More »INSIGHTS ¦ StepChange Statistics Yearbook

FCA Summary The policy statement PS24/2 issued in April 2024 by the UK Financial Conduct Authority (FCA) addresses the augmentation… Read More »INSIGHTS ¦ PS24/2 Strengthening protections for borrowers in financial difficulty: Consumer credit and mortgages

FCA Summary The Financial Conduct Authority (FCA) has issued a strategic letter to Consumer Lending firms, emphasizing the need for… Read More »INSIGHTS ¦ FCA portfolio letter for consumer lending

Oplo Whitepaper Summary This document outlines the profound shifts within the UK consumer credit market, identifying an emergent category called… Read More »INSIGHTS ¦ A new way to view the UK consumer credit market

Equifax Report The whitepaper delves into the evolution of debt resolution in a digital age, focusing on the integration of… Read More »INSIGHTS ¦ Digital Customer Engagement

PWC report Summary This comprehensive report examines the financially under-served population in the UK, highlighting its growth and the significant… Read More »INSIGHTS ¦ Overlooked and financially under-served