Insight and Research

Published by: Policy in Practice Search for original: Link Key Take Aways Rising water bills in April 2025 are expected to drive… Read More »Insights ¦ Automating access to water social tariffs

Published by: Organisation Office for Budget Responsibility Search for original: Link Key Take Aways The UK OLG (Overlapping Generations) model captures detailed… Read More »Insights ¦ Working paper 22: A new UK overlapping generations model

Published by: World Economic Forum Search for original: Link Key Take Aways The transition toward a quantum economy presents both transformational… Read More »Insights ¦ Quantum Security for the Financial Sector: Informing Global Regulatory Approaches

Published by: TransUnion International UK Limited Search for original: Link Key Takeaways TransUnion’s credit file consolidates diverse data types including financial… Read More »Insights ¦ Your credit file explained

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 June

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 May

Another great day yesterday at the Credit Connect Think Tank. Many thanks to the Credit Connect team for organising such… Read More »EVENT SUMMARY ¦ Credit and Collections Technology Think Tank: Spring 2025

Great report and post from Money Wellness group, comparing hardship schemes across the water industry. Some interesting obserations at a… Read More »Insights: Water industry hardship scheme comparison

The initial swathe of review of billing journeys in the water sector have been released and make for some uncomfortable… Read More »Insights: Ofwat Billing Journeys – Interim Reports

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 April

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 August

An updated summary of the use of Voice AI Agents within the arrears management and collections process. Currently a hot… Read More »AI Voice Agents in Debt Collections – 2025

An updated summary and comparison of regulations and constraints for arrears management, in financial institutions in Australia and the UK.… Read More »Customers in Arrears: Australian and UK Legislation – A Comparison – 2025

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 July

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 June