Insight and Research

Summary The Debt Fairness Charter, updated in March 2024, aims to establish a balanced approach towards managing personal debts owed… Read More »INSIGHTS ¦ Debt Fairness Charter

Summary The British Library experienced a significant cyber-attack in October 2023, prompting an in-depth review and the implementation of a… Read More »INSIGHTS ¦ Learning Lessons from the Cyber Attack – British Library

Summary The report from Christians Against Poverty (CAP) and the Centre for Research in Social Policy (CRSP) at Loughborough University… Read More »INSIGHTS ¦ Pushed Under Pushed Out

Summary The Financial Vulnerability Index (FVI) report for Q4 2023 presents an in-depth analysis of financial vulnerability across the UK,… Read More »INSIGHTS ¦ Financial Vulnerability Index – Update

Summary The Illegal Money Lending Team (IMLT) in England update provided an extensive overview of the pernicious effects of loan… Read More »INSIGHTS ¦ Illegal Money Lending team update

Summary The Money Advice Trust’s 2023 Outcomes Report highlights the organisation’s crucial role in aiding individuals and small businesses in… Read More »INSIGHTS ¦ Money Advice Trust Outcome Report

Summary The 2023 UK Cybersecurity Landscape report reveals that cyberattacks are the third most serious challenge for UK organisations, trailing… Read More »INSIGHTS ¦ UK Cyber Security Landscape

Summary The UK Regulators’ Network (UKRN) released a joint statement in March 2024, outlining shared expectations for debt collection practices… Read More »INSIGHTS ¦ UKRN Joint letter on Debt Collection

Summary The 2022 Vulnerable Customer Exclusion Report highlights the escalating challenges vulnerable customers face in the UK, exacerbated by the… Read More »INSIGHTS ¦ 2022 Vulnerable Customer Exclusion Report

Summary The European Consumer Payment Report 2023 highlights the economic challenges facing consumers amid rising inflation, interest rates, and the… Read More »INSIGHTS ¦ European Payment Report 2023