Insight and Research

Job Loss tracking dashboard, based on analysis of daily news feed, and items that mention job losses. Analysis of trends,… Read More »Job Loss Dashboard

Just updated the research from feedback on the UK energy market and the collections process. This covers all key residential… Read More »UK Energy Market – Collections Process – June 2024

Introduction In today's financial landscape, leveraging open banking data within a creditor's collections function is becoming increasingly pivotal. Open banking,… Read More »INSIGHTS+ ¦ How to Leverage Open Banking Data: Utilising open banking for improved decision-making and customer engagement.

Ensuring compliance with Consumer Duty and regulatory requirements within a collections function is pivotal for creditors. The evolving regulatory landscape… Read More »INSIGHTS+ ¦ How to Ensure Compliance with Consumer Duty and Regulatory Requirements: Steps to stay compliant with the latest regulations.

The assessment of affordability and the identification of vulnerable customers are crucial components within a collections function for any creditor.… Read More »INSIGHTS+ ¦ Assess Affordability and Identify Vulnerable Customers: Techniques and tools for effective assessment.

Bank of England Summary The document details the UK’s financial sector’s strategy for transforming data collection processes, aiming for efficiency… Read More »INSIGHTS ¦ Transforming data collection from the UK financial sector: a plan for 2021 and beyond

EY Summary The EY ITEM Club’s Spring 2024 Forecast revisits the UK’s economic conditions, focusing on the recent technical recession… Read More »INSIGHTS ¦ UK economy’s growth to accelerate in 2025 as barriers fall, says EY

Intrum Summary The 2024 European Payment Report by Intrum provides a comprehensive overview of the changing landscape of payments across… Read More »INSIGHTS ¦ European Payments Report

Which Summary The report provides a comprehensive analysis of the usage patterns and demographic profiles of Buy Now, Pay Later… Read More »INSIGHTS ¦ Buy Now Pay Later: Understanding and Addressing the Risks to Consumers – Summary Report

Which Summary The technical report investigates the demographic and behavioural profiles of consumers who use Buy Now, Pay Later (BNPL)… Read More »INSIGHTS ¦ Buy Now Pay Later: Understanding and Addressing the Risks to Consumers – Technical Report