Insight and Research

Published by: Resolution Foundation Search for original: Link Key Take Aways Wealth, including liquid savings and accessible debt, plays a crucial role… Read More »Insights ¦ Money on my mind: Understanding the savings, debt and financial resilience of low-to-middle income families

Published by: HM Treasury Search for original: Link Key Take Aways The UK government is embarking on a comprehensive reform of the… Read More »Insights ¦ CCA Reform Phase 1 Consultation

Published by: policyinpractice.co.uk Search for original: Link Key Take Aways Over £24 billion of welfare support remains unclaimed in 2025, highlighting systemic… Read More »Insights ¦ Missing Out 2025: £24 billion of support is unclaimed

Published by: enforcementconductboard.org Search for original: Link Key Take Aways The ECB received widespread stakeholder engagement through 46 formal responses, supplemented by… Read More »Insights ¦ 20241017-Standards-consultation-response-v3

Published by: Enforcement Conduct Board Search for original: Link Key Take Aways The ECB has launched a comprehensive consultation on new standards… Read More »Insights ¦ Consultation on ECB Standards for Enforcement Work – vulnerability and ability to pay

Published by: Financial Ombudsman Service Search for original: Link Key Take Aways The Financial Ombudsman Service is proposing to further differentiate case… Read More »Insights ¦ Evolving our funding model

Published by: Public First Search for original: Link Key Take Aways Persistent Crisis: Britain faces a sustained affordability crisis, with household energy… Read More »Insights ¦ Closing the fuel poverty gap: A plan for targeted energy support

Published by: Stanford University and NBER Search for original: Link Key Take Aways Entry-Level Impact: The proliferation of generative AI is beginning… Read More »Insights ¦ Canaries in the Coal Mine? Six Facts about the Recent Employment Effects of Artificial Intelligence

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 August

Published by: Apple Search for original: Link Key Take Aways Current frontier Large Reasoning Models (LRMs) exhibit fundamental limitations in developing generalisable… Read More »Insights ¦ The Illusion of Thinking: Understanding the Strengths and Limitations of Reasoning Models via the Lens of Problem Complexity

Download as pdf Overview of Debt Advice Solutions in Canada The debt solutions landscape in Canada is diverse. With rising… Read More »Consumer Proposals – Canada – A Debt Support Solution Explainer

The reciprocity principle is a fundamental social rule that suggests individuals are more likely to return favours when they receive… Read More »INSIGHTS+ ¦ Reciprocity Principle – in Collections [Behavioural Series]

Implementing Social Norms Theory within a collections function can significantly enhance the effectiveness of debt recovery strategies for creditors. Social… Read More »INSIGHTS+ ¦ Social Norms Theory – in Collections [Behavioural Series]

Loss aversion theory, rooted in behavioural economics, posits that individuals prefer avoiding losses rather than acquiring equivalent gains. This principle… Read More »INSIGHTS+ ¦ What is Loss Aversion theory – for Collections [Behavioural Series]

Nudge theory, a concept derived from behavioural economics, posits that subtle changes in the way choices are presented to people… Read More »INSIGHTS+ ¦ What is Nudge theory and how does this relate to Collections [Behavioural Series]