In conversation with Bernie Smith from Made to Measure KPIs. Here we discuss the perennial issue of just what to measure. Sometimes there are just so many things we can measure it is easy to get lost in the detail. What is critical is selecting the right KPIs that can drive the right outcomes.
Here Bernie talks about some of the best methods he has used, from his experience working with a wide range of organizations.
See the full interview and find out more about Made to Measure KPIs-> Here.
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