Demsa

In today’s bulletin: General update Vulnerability Training aligned to the Consumer Duty FCA Commercial Debt Management Price & Value Review – 3/10/2024 DEMSA at the Consumer Duty Services volume IVA provider event on 3/10/2024 Collaborations Events General update We countdown to the new government’s first Budget scheduled for 30th October 2024. Much attention has been focused on the PM’s contribution to the HM Treasury coffers in terms of returning gifts and hospitality that may be frowned upon in the future.… Read more

In today’s bulletin: General update Council tax collection feature IWG update from 23/9/2024 at the FCA FCA Consumer Duty - Price and Fair Value Outcome Training Collaborations Events General update StepChange statistics for August 2024 Online engagement for debt advice remains a very high proportion of new cases. The cost-of-living crisis is just about the highest reason given for seeking debt advice. I have picked out council tax in terms of arrears types as it plays to one of my… Read more

In today’s bulletin: General update Speech by Nikhil Rathi, FCA Chief Executive, delivered at StepChange Connected 2024 Abby Thomas speech from StepChange Connected event on 19/9/2024 FCA Consumer Duty - Price and Fair Value Outcome CP24/19: Consumer Credit Regulatory Returns Personal insolvency – August 2024 ICO sandbox Training Collaborations Events General update I am off to the FCA on Monday for the next update from the Interim Working Group (IWG) in respect of progress on the Credit Information Market Study.… Read more

In today’s bulletin: General update Ombudsman News 194 Consumers have an over-exaggerated fear of debt litigation ICO data controller study Training Collaborations Events General update Citizens Advice responded to the announcement that Royal Mail will increase the price of 1st class stamps to £1.65 from October 2024. “This price stamp increase couldn’t be coming at a worse time for consumers, who will now be paying more than double the price of a 1st class stamp compared to five years ago.”… Read more

In today’s bulletin: General update Enforcement News – Autumn edition FOS – quarterly statistics – growing trends NCSC guide on Incident Management AI governance in debt services Training Collaborations Events General update StepChange responds to Bank of England Money and Credit statistics Net consumer credit borrowing rose to £1.2 billion in July 2024, from £0.9 billion in June. Within this, net borrowing through credit cards remained stable at £0.5 billion in July, while net borrowing through other forms of consumer… Read more

In today’s bulletin: General update Personal insolvency statistics DRO eligibility assessments Fair Value Assessments Training Collaborations Events General update Attention is already focusing on Winter fuel prices ahead of rises in the next quarter. For a household with typical gas and electricity consumption, and paying by direct debit, an annual bill will rise to £1,717 from October 2024, an increase of £149 compared with now. Ofgem has announced that its energy price cap will rise to £1,717 from 1st October 2024, an increase… Read more