You have to get engagement to be able to help – it’s still the 1st step

Darren Swailes from Saascoms, highlights the crucial role of customer engagement and contact strategies. He emphasizes the importance of reaching customers and making them feel comfortable.

The use of video for communication is growing, even in this space, underlining the importance of keeping your contact strategy fresh as consumer inactions are continuing to change.

Find out more about SaasComs-> Here.


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