Podcast ¦ PunkCX : Are you doing change to people or with people
Access the full podcast series here
Summary
Adrian Swisco, host of the punk CX podcast, interviews Phil Lewis and Claire Croft, directors at Corporate Punk. They discuss the importance of doing change with people, rather than to them, in order to drive successful organizational transformation. They also highlight warning signs, such as language that promotes passive agreement and lack of dialogue, that indicate the change is being done to people. Lewis and Croft emphasize the need to focus on unlocking the… Read more
