Demsa

DEMSA update: Ofgem / Ofwat / UKRN / Consumer Duty / Debt Advice / Personal insolvency / Collaborations / Training

In today’s bulletin General update Credit information market study Blog Credit Union & Community Bank event on 12 December – IVA workshop Ofwat - Service for all vulnerability guidance Ofgem publishes support for 'at risk' customers Public consultation: UKRN Strategy 2024-27 Personal insolvency statistics – November 2023 FOS Quarterly Complaints – Q2 2023/24 Collaborations & acknowledgements Events Training General update We are expecting another FCA ‘portfolio’ letter early in the New Year and then a countdown to the CONC 8… Read more

DEMSA update: FCA webinar / Xmas scams / 2024 Regulatory timetable / Collaborations / Events /Training

In today’s bulletin General update FCA Consumer Duty webinar 6 December FCA Regulatory Initiatives Grid into 2024 Credit Information Market Study final report MaPS £2m innovation funding for debt advice sector Scammers looking to exploit financial stress at Christmas - FCA warning Collaborations Events Training General update According to UK Finance, Q3 saw a slight bounce back in consumer confidence. I am not so convinced, especially when you pick up on some of the cost-of-living stories below. Consumer spending in… Read more

DEMSA update: Financial Crime / Council Tax collection / Debt advice / Cyber / AI / Collaborations / Events / Training

In today’s bulletin General update Financial Crime Training for senior management and MLROs Council Tax Collection – UK Parliament Report Summary Supporting debt advice clients through strong referral partnerships Collaborations Events Training General update It was great catching up with everyone at SCOR last week with a great interim chairman in Peter Wallwork. We are seeing a lot of activity from challenger CRAs at the moment in the form of Hope Macy and Aperidata. It was noticeable when I was… Read more

DEMSA Headlines: Awards / Regulatory update / Problem Gambling / IPA event / Tracing / Collaborations / Events / Training

Find the full newsletter and commentary here Economic and Regulatory Updates Autumn Statement Overview: Chancellor Jeremy Hunt's financial statement projects a decrease in inflation and a slowdown in economic growth. This is crucial for financial planning and risk assessment in credit management. Autumn Statement Inflation and Benefits Changes: The expected increase in benefits like Universal Credit and changes in National Living Wage directly impact consumer spending power, which is vital for assessing credit risk and customer affordability. Universal Credit National… Read more

DEMSA update: Awards / Regulatory update / Problem Gambling / IPA event / Tracing / Collaborations / Events / Training

In today’s bulletin General update Assessing data protection practices of UK tracing agents Ministry of Justice consultation on claimant data has now gone live Problem gambling in a cost-of-living crisis, updates from the IPA event Collaborations Events Training General update I did publish a bulletin on Monday 20 November around Safer Gambling, CP23/21, training through Neil Taylor Insolvency (NTI) and the administration of Morses Club. If you missed it, then please drop me an email. Autumn Statement Chancellor Jeremy Hunt… Read more

DEMSA update: Safer Gambling Week / Ofgem rules / Insolvency stats / CP23-21 / Collaborations / Events / Training

In today’s bulletin General update Safer Gambling Week CP23/21 (Product Sales Data) – submission on 15/11 Ofgem rules from 14/12/2023 Personal insolvency statistics and breathing space – October 2023 Private Parking Charges and Debt Recovery Fees Collaborations Events Training General update Shoppers bought less fuel and food in October as they were hit by rising living costs and poor weather, according to official figures. Gross domestic product - the amount of the goods and services produced by the UK - flatlined… Read more