Who: Odigo
What: Odigo is a global leader in Contact Centre as a Service (CCaaS) solutions, helping major brands deliver memorable customer experiences.
Their technology enhances agent and customer experiences, providing significant business benefits. Odigo uses AI-based automation to emphasize human touch in customer interactions.
They support partners throughout their digital transformation with customised training and data-driven strategies. Odigo’s technology is flexible and integrates seamlessly into customer experience ecosystems.
Where: https://www.odigo.com/en-gb/
Markets: France, EU, UK
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