RO-AR.com: Podcasts

Access the full podcast series here Key Take Aways Attention economics has been misconstrued; attention is not just about looking… Read More »Podcast ¦ RO-AR.com: Paying Attention to Focus, Engagement and Action

Podcast : Next in Queue Search for original: Link Key Takeaways Cultural differences significantly impact customer experience (CX) strategies, particularly between regions… Read More »Podcast ¦ Next In Queue: Royale with Cheese featuring Frances Chapireau

Podcast : Next in Queue Search for original: Link Key Take Aways Effective coaching within contact centres hinges on a consistent model… Read More »Podcast ¦ Next In Queue: Praise You featuring Brent Pattison

Podcast : uncensored CMO Search for original: Link Key Takeaways Starting with well-known brands and working backwards from their success can simplify… Read More »Podcast ¦ Uncensored CMO: The behavioural hacks that create $Billion brands – Richard Shotton

Podcast : Get out of wrap Search for original: Link Key Take Aways Young talent like Lewis demonstrates significant adaptability and diverse… Read More »Podcast ¦ Get out of wrap: 241 – Lewis Parkin of Alvaria

Podcast : Market Pulse, Pioneers Search for original: Link Key Take Aways The importance of early education in sleep health, highlighting a… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: She Left Banking to Save Families Shani Avidar

Podcast : The CX files Search for original: Link Key Take Aways Investment in marketing within BPO and CX sectors remains significantly… Read More »Podcast ¦ CX Files: Joanne Morrison – Outmarket – Modern Marketing For CX Brands

Podcast : Next in Queue Search for original: Link Key Take Aways Customer loyalty is essential for long-term organisational sustainability, going beyond… Read More »Podcast ¦ Next In Queue: Is You Still a Fan featuring Tara Paton

Podcast : uncertainty Search for original: Link Key Take Aways Adopting a growth mindset shifts the focus from crisis management to opportunity… Read More »Podcast ¦ Uncensored CMO: American Eagle’s Sydney Sweeney campaign – what really happened with CMO Craig Brommers

Podcast : CX passport Search for original: Link Key Take Aways Emphasising small signals and attention to detail in service delivery enhances… Read More »Podcast ¦ CX Passport: The One Where Construction Becomes CX – Alyssa Staats E235

Podcast : Get out of wrap Search for original: Link Key Take Aways A successful sales career can develop from diverse backgrounds… Read More »Podcast ¦ Get out of wrap: 240 – Garry Beattie, Head of Sales at Betr Outsourcing

Podcast : uncensored CMO Search for original: Link Key Take Aways Creative leaders with extensive industry experience can positively influence organisational culture… Read More »Podcast ¦ Uncensored CMO: David Droga My greatest lessons from 37 years in advertising

Podcast : CX Passport Search for original: Link Key Take Aways Customer experience (CX) should be a means to solve real customer… Read More »Podcast ¦ CX Passport: The One With The Training Clothing – Jannecke Drangert-Hveding E234

Podcast : Next in Queue Search for original: Link Key Takeaways Contact centres are evolving from cost centres into strategic hubs underpinning… Read More »Podcast ¦ Next In Queue: Our Time featuring Rick DeLisi

Podcast : The CX files Search for original: Link Key Take Aways Entrepreneurial journeys in the BPO and CX industry often start… Read More »Podcast ¦ CX Files: Miguel Familia – Wise BPO – A CX Visionary In the Dominican Republic

Podcast : Punk CX podcast Search for original: Link Key Take Aways Despite high adoption, there remains a significant disconnect between brands’… Read More »Podcast ¦ Punk CX: The State of Customer Engagement – Interview with Chris Koehler of Twilio

Podcast : Punk CS Podcast Search for original: Link Key Take Aways Customer experience remains an ongoing challenge, with many issues persisting… Read More »Podcast ¦ Punk CX: The terms deflection and containment should be banned – Interviews from Cisco’s WebexOne

Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways Building business relies on trust-based relationships rather than… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Why Most People Suck at Self-Promotion Frank Agin

Podcast : Get out of wrap Search for original: Link Key Take Aways Leadership is a process characterised by flexibility, where the… Read More »Podcast ¦ Get out of wrap: 239 – Danny Wareham – author of Constellations

Podcast : that talk Search for original: Link Key Take Aways Social housing’s original purpose was built on altruistic principles, intertwined with… Read More »Podcast ¦ Debt Talk: Debt Talk The Cost of Housing