RO-AR.com: Podcasts

Podcast : Market pulse pros and pioneers Search for original: Link Key Take Aways Authenticity and presence are central to effective leadership,… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Why Business Needs More Drama (and Less BS) Michael Allosso

Podcast : The informing choices mini pod Search for original: Link Key Take Aways The metaverse represents a transformative economic opportunity, projected… Read More »Podcast ¦ Informing Choices: Accounting in the Metaverse with Steve Wells

Podcast : next in queue Search for original: Link Key Take Aways Metrics and KPIs are vital tools in contact centre management,… Read More »Podcast ¦ Next In Queue: Going Off the Rails featuring Shmuel Saklad

Podcast : CX passport Search for original: Link Key Take Aways Building customer relationships that are personalised and relevant enhances loyalty and… Read More »Podcast ¦ CX Passport: The One With The Seat At The Table – Kate Guenther E225

Podcast : Punk CX podcast Search for original: Link Key Take Aways Pega has launched a new agentic self-service offering called the… Read More »Podcast ¦ Punk CX: Transforming CX with predictable AI and workflow automation – Interview with Rebecca Miller of Pega

Podcast : CX files Search for original: Link Key Take Aways The discussion highlights several persistent issues in the customer experience (CX)… Read More »Podcast ¦ CX Files: Dave D’Arcy – Laughing Leadership – The Recurring Groundhog Day Issues In CX

Podcast : Punk CX podcast Search for original: Link Key Take Aways Customer experience transformation is driven by reimagining human-centric engagement, leveraging… Read More »Podcast ¦ Punk CX: Overcome incrementality by reimagining customer and agent experience – Interview with NiCE’s CEO and Staysure’s COO

Access the full podcast series here Key Take Aways The understanding of vulnerability in financial services has evolved significantly over… Read More »Podcast ¦ RO-AR.com: Needing Support – Vulnerability Evolution

Podcast : Market pulse pros and pioneers Search for original: Link Key Takeaways The podcast features candid discussions with industry leaders on… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: How Fake Engagement is Destroying Your Business Dan Hall

Podcast : uncensored CMO Search for original: Link Key Take Aways Leveraging culture and entertainment properties, such as gaming and esports, can… Read More »Podcast ¦ Uncensored CMO: Marketing the world’s most successful video games from Call of Duty to Tony Hawk’s Pro Skater – Tyler Bahl, Activision

Podcast : CX passport Search for original: Link Key Take Aways The importance of asking for permission to put customers on hold,… Read More »Podcast ¦ CX Passport: The one with the CX maven – Sarah Hatter E224 Greatest Hits

Podcast : next in queue Search for original: Link Key Take Aways Personalised customer experiences, akin to the ‘Cheers’ model, foster a… Read More »Podcast ¦ Next In Queue: Where Everybody Knows Your Name featuring Nick Glimsdahl

Podcast : Get Out of Wrap Search for original: Link Key Take Aways Voice bot utilisation remains limited, with only 10%… Read More »Podcast ¦ Get out of wrap: 230 The 102nd episode of GOOW TV

Podcast : Arum insights Search for original: Link Key Take Aways Successful collection system implementation demands more than just a focus… Read More »Podcast ¦ Arum: Avoiding mistakes that derail collections system implementations

Podcast : The CX files Search for original: Link Key Take Aways Senior managers in financial services should prioritise niche specialisation over… Read More »Podcast ¦ CX Files: Amanda Quinn – Quinn Growth Advisors – BPOs Must Specialize or Die Trying

Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways The disparity in social media success—some influencers rise… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – How Fake Engagement is Destroying Your Business Dan Hall

Podcast : uncensored CMO Search for original: Link Key Take Aways Embedding a challenger ethos is vital for revitalising mature brands, even… Read More »Podcast ¦ Uncensored CMO: Marketing secret sauce with Kraft Heinz CMO Todd Kaplan

Access the full podcast series here Key Take Aways Information overload is prevalent in the workplace, resulting in difficulties for… Read More »Podcast ¦ RO-AR.com: Training and Knowledge Retention AI Perspectives

Podcast : The CX files Search for original: Link Key Take Aways Travel experience is increasingly centred on the entire product, moving… Read More »Podcast ¦ CX Files: Mike Ortegon – Yoummday – How Travel Is Taking Off

Access the full podcast series here Key Take Aways Outdoor environments stimulate strategic thinking and foster creativity, challenging conventional office-based… Read More »Podcast ¦ RO-AR.com: Remote Working – and – Walking