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Industry Podcast Summaries

Podcast ¦ Next In Queue: It Just Takes Some Time featuring Raymond Stover

Podcast : Next in queueSearch for original: Link### Key Take Aways 1. The adoption of accessible technology enables visually impaired agents to… Read More »Podcast ¦ Next In Queue: It Just Takes Some Time featuring Raymond Stover

Podcast ¦ Debt Reckoning: Everything Is A Last Resort (Council Tax)

Podcast : Debt Reckoning Search for original: Link Key Take Aways The podcast highlights ongoing government consultations on reforms to the council… Read More »Podcast ¦ Debt Reckoning: Everything Is A Last Resort (Council Tax)

Podcast ¦ Market Pulse: Pros & Pioneers: Why Chasing Happiness Is Making You Miserable Erin Burgoon

Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways Authentic leadership and purposeful engagement can mitigate burnout… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Why Chasing Happiness Is Making You Miserable Erin Burgoon

Podcast ¦ CX Files: Jon Florence – Xima Software – AI In The Contact Center

Podcast : CX files Search for original: Link Key Take Aways The discussion emphasises the necessity for organisations, particularly in financial services,… Read More »Podcast ¦ CX Files: Jon Florence – Xima Software – AI In The Contact Center

Podcast ¦ CX Passport: The One With CX in Ghana – Kojo Hayford E222 Greatest Hits

Podcast : CX Passport Search for original: Link Key Take Aways Africa possesses a unique demographic dividend with significant growth potential, especially… Read More »Podcast ¦ CX Passport: The One With CX in Ghana – Kojo Hayford E222 Greatest Hits

Podcast ¦ Punk CX: SRM and why it matters to growth and customer experience – Interview with Ryan Hamilton

Podcast : Punk CX podcast Search for original: Link Key Takeaways Managing multiple customer segments requires understanding their relationships and potential conflicts,… Read More »Podcast ¦ Punk CX: SRM and why it matters to growth and customer experience – Interview with Ryan Hamilton

Podcast ¦ CX Passport: The One With The Neuroscience of Trust – Tim McCleary E223

Podcast : CX passport Search for original: Link Key Take Aways Building a high-trust organisational culture can increase productivity by 50%, highlighting… Read More »Podcast ¦ CX Passport: The One With The Neuroscience of Trust – Tim McCleary E223

Podcast ¦ Market Pulse: Pros & Pioneers: Master Storytelling, Community & Video in 2025 Dorien Morin Van Dam

Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways Authentic storytelling builds a strong personal and business… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Master Storytelling, Community & Video in 2025 Dorien Morin Van Dam

Podcast ¦ Arum: Preparing for the FCA’s 2025 Product Sales Data regulation

Access the full podcast series here Key Take Aways The Financial Conduct Authority’s (FCA) Product Sales Data (PSD) regulation is a… Read More »Podcast ¦ Arum: Preparing for the FCA’s 2025 Product Sales Data regulation

Podcast ¦ CX Passport: The One With The 9X ROI – Dave Seaton E221

Podcast : CX passport Search for original: Link Key Take Aways Journey mapping is a critical tool for demonstrating ROI in customer… Read More »Podcast ¦ CX Passport: The One With The 9X ROI – Dave Seaton E221

Podcast ¦ AI as Enabler of Creativity: An Interview with Simon Morris from Adobe

Published by: Uncensored CMO Search for original: Link Key Take Aways AI as an Enabler in Creativity:AI is positioned as… Read More »Podcast ¦ AI as Enabler of Creativity: An Interview with Simon Morris from Adobe

Podcast ¦ Uncensored CMO: How to build a brand on TikTok – Sofia Hernandez

Access the full podcast series here Key Takeaways Importance of AuthenticityBrands must engage with audiences on platforms like TikTok as part… Read More »Podcast ¦ Uncensored CMO: How to build a brand on TikTok – Sofia Hernandez

Podcast ¦ Uncensored CMO: From CMO to CEO – advice from The Marketing Academy founder Sherilyn Shackell

Access the full podcast series here Key Takeaways Senior marketers must proactively own their career development by seeking mentoring and learning… Read More »Podcast ¦ Uncensored CMO: From CMO to CEO – advice from The Marketing Academy founder Sherilyn Shackell