RO-AR Podcast: Access here
Podcast ¦ Uncensored CMO: That st will never sell – Baileys inventor on how innovation works
Podcast : uncensored CMO Search for original: Link Key Takeaways Effective innovation begins with senior leadership that empowers decision-making and champions bold… Read More »Podcast ¦ Uncensored CMO: That st will never sell – Baileys inventor on how innovation works
Podcast ¦ Arum: Season finale What we’ve learned and what’s next for collections
Podcast : Arum AI insights Search for original: Link Key Takeaways Artificial intelligence serves as a force multiplier, enhancing speed and… Read More »Podcast ¦ Arum: Season finale What we’ve learned and what’s next for collections
Podcast ¦ Uncensored CMO: From blog to brand how Ella Mills turned her personal brand into a global success with Deliciously Ella
Podcast : uncensored CMO Search for original: Link Key Takeaways Authenticity and purpose-driven branding are critical for building a loyal customer base… Read More »Podcast ¦ Uncensored CMO: From blog to brand how Ella Mills turned her personal brand into a global success with Deliciously Ella
Podcast ¦ Market Pulse: Pros & Pioneers: What School Doesn’t Teach You About Success Seyam Hamed
Podcast : Market pulse pros and pioneers Search for original: Link Key Takeaways Early entrepreneurial ventures can evolve from small-scale local operations… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: What School Doesn’t Teach You About Success Seyam Hamed
Podcast ¦ CX Files: Cheryl Paarwater – Enerlytics & Call Lab BPO – How Does AI Affect Marginalized Communities
Podcast : The CX files Search for original: Link Key Takeaways The discussion emphasises the ethical and socioeconomic implications of deploying artificial… Read More »Podcast ¦ CX Files: Cheryl Paarwater – Enerlytics & Call Lab BPO – How Does AI Affect Marginalized Communities
Podcast ¦ CX Files: Kathy Juve – Concentrix – Flashback To The First Month Of Covid
Podcast : The CX Files Search for original: Link Key Takeaways The COVID-19 pandemic accelerated digital transformation initiatives, compressing a three-year plan… Read More »Podcast ¦ CX Files: Kathy Juve – Concentrix – Flashback To The First Month Of Covid
Podcast ¦ Punk CX: The value of hyperpersonalization and the state of CX – Interview with Greg Kihlström of The Agile Brand
Podcast : The Agile Brand Search for original: Link Key Takeaways The customer experience (CX) index has been in decline for multiple… Read More »Podcast ¦ Punk CX: The value of hyperpersonalization and the state of CX – Interview with Greg Kihlström of The Agile Brand
Podcast ¦ Get out of wrap: 232 – Get Out of Wrap TV – Episode 104
Podcast : Get out of wrap TV Search for original: Link Key Takeaways Leadership in contact centres remains under-discussed despite its critical… Read More »Podcast ¦ Get out of wrap: 232 – Get Out of Wrap TV – Episode 104
Podcast ¦ Get out of wrap: 233 – Get Out of Wrap TV – ep.105
Podcast : Contact Babel Search for original: Link Key Takeaways Despite advances, contact centres continually struggle to consistently deliver quick resolutions and… Read More »Podcast ¦ Get out of wrap: 233 – Get Out of Wrap TV – ep.105
Podcast ¦ CX Passport: The One With CX the Customer Would Pay For – Karyn Furstman E228 Greatest Hits
Podcast : CX Passport Search for original: Link Key Takeaways Middle operational leaders hold critical influence in sustaining customer experience initiatives due… Read More »Podcast ¦ CX Passport: The One With CX the Customer Would Pay For – Karyn Furstman E228 Greatest Hits
Podcast ¦ Punk CX: Why most brands build chatbots backwards – Interview with Sophie Cheng of Sinch
Podcast : Punk CX Podcast Search for original: Link Key Takeaways Customer expectations for digital communication channels are evolving rapidly, with consumers… Read More »Podcast ¦ Punk CX: Why most brands build chatbots backwards – Interview with Sophie Cheng of Sinch
Podcast ¦ CX Passport: The One With Theater, Hedge Funds, and Guest Journeys – Tori Signorelli E229
Podcast : CX passport Search for original: Link Key Takeaways Successful businesses require continuous change; stagnation can hinder growth, especially in dynamic… Read More »Podcast ¦ CX Passport: The One With Theater, Hedge Funds, and Guest Journeys – Tori Signorelli E229
Podcast ¦ Informing Choices: AI in Healthcare Devices with Ian Watson
Podcast : The informing choices mini pod Search for original: Link Key Takeaways The medical devices sector is experiencing rapid growth in… Read More »Podcast ¦ Informing Choices: AI in Healthcare Devices with Ian Watson
Podcast ¦ Market Pulse: Pros & Pioneers: Faith, Fire, and Scaling Without Burnout Jim Diebold
Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways Authenticity and alignment with core values are crucial… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Faith, Fire, and Scaling Without Burnout Jim Diebold
Podcast ¦ Uncensored CMO: Fernando Machado on turning creativity into a competitive advantage
Podcast : uncensored CMO Search for original: Link Key Take Aways Creativity extends beyond advertising and is fundamental in diverse business areas,… Read More »Podcast ¦ Uncensored CMO: Fernando Machado on turning creativity into a competitive advantage
Podcast ¦ Get out of wrap: 231 – Kevin McGachy of Sabio on Agentic AI
Podcast : Get Out a Wrap Search for original: Link Key Take Aways Agentic AI distinguishes itself from conversational AI by having… Read More »Podcast ¦ Get out of wrap: 231 – Kevin McGachy of Sabio on Agentic AI
Podcast ¦ CX Passport: The one with the 3 values – Michel Stevens E227
Podcast : CX passport Search for original: Link Key Take Aways Achieving balance in customer experience (CX) involves three core forces: creating… Read More »Podcast ¦ CX Passport: The one with the 3 values – Michel Stevens E227
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Your Business Isn’t the Problem – You Are Mark Musselman
Podcast : Market pulse pros and pioneers Search for original: Link Key Take Aways Leadership success often hinges on understanding the delicate… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Your Business Isn’t the Problem – You Are Mark Musselman
Podcast ¦ CX Files: Dave Rizzo – TP – Flashback To The First Week Of The Covid Crisis
Podcast : CX files podcast Search for original: Link Key Take Aways Teleperformance leveraged prior experience with business continuity planning (BCP) in… Read More »Podcast ¦ CX Files: Dave Rizzo – TP – Flashback To The First Week Of The Covid Crisis
Podcast ¦ Market Pulse: Pros & Pioneers: The ADHD Crisis No One Talks About Sarah Templeton
Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways The importance of early diagnosis and intervention for… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: The ADHD Crisis No One Talks About Sarah Templeton