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The Future of Bill Payments
Reputation, Regulations and Reality: What the Public Really Thinks
S-Curves, Slowdowns and Surprises
Changing Perceptions : Collections Support
Paying Attention to Focus, Engagement and Action
AI and the Future of Outsourcing
Managing Business Supplier Risk – Real Time
Evolution and Opportunity In Customer Feedback
Why we don’t see great ads anymore – and what to do about it!
Needing Support – Vulnerability Evolution
Latest Insights
Interest Rate Caps: Credit Cards
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9 January 2026
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Beyond the Hype: Unlocking Value from the AI Revolution
5 January 2026
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1 January 2026
Insights ¦ different minds, shared challenges full report 2025
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Insights ¦ PREDICTIONS 2026 REPORT
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Insights ¦ Priority Services Register Customer Survey
17 December 2025
Insights ¦ Lowell FVI 8 – Report v2.1 LS V2_small
17 December 2025
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Latest Blogs
Found what you are looking for?… it can find you!
It’s the way you tell them
The OG is not AI
Outlandish Predictions for 2026
Is anyone else getting Christmas jet lag?
Round and Round
Ironing time
Catching the windfall – Making time for the important
On Being Useful
Creating Space
Quiet as a… Cat
Maintaining Modernity
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