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Videos
Data Dominance: The Real Power in AI Development
Service Element Crucial: Balancing Costs and Quality
Digital Shift: Younger Generations Redefining Credit… and Collections
Accelerating Threats – the Rising Cost of Cybersecurity
Prioritising Quality Over Quantity
From Excel to Graphs: Navigating Financial Networks
How Credit Unions can Personalise and Save
Is the Social Contract Fracturing – Post Pandemic Changes
RO-AR
Insights, Research and Summaries
Podcast ¦ CX Files: Nirali Amin – LivePerson – The State Of Customer Conversations And The AI Gap
17 April 2024
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Podcast ¦ Next In Queue: Who Do You Trust featuring Dawud Gordon and Ivan Milenkovic
17 April 2024
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Podcast ¦ CX Passport: The one with Customer Trust – Ilenia Vidili Customer Centricity Advisor E163
17 April 2024
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Podcast ¦ Vulnerability Matters: Episode 17 – Being a carer with Trevor Salomon and Chris Fitch
17 April 2024
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DEMSA Summary: FIN073 / PS24-2 / AI / Collaborations / Events
15 April 2024
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Newsletter Key Themes ¦ Industry and Regulatory Developments – DEMSA
15 April 2024
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DEMSA update: FIN073 / PS24-2 / AI / Collaborations / Events
15 April 2024
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Podcast ¦ CX Diaries: Unveiling the Hidden Potential of Contact Centres Attracting and Developing Tomorrow’s Talent with Julia Morgan
12 April 2024
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Podcast ¦ CX Passport: The one with LEGO Serious Play – Sirte Pihlaja, CEO & LEGO Serious Play Facilitator E162
12 April 2024
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Podcast ¦ RO-AR.com: The Evolving Landscape of Digital Security
12 April 2024
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Comment
Time flies – eventually
Track to the Future
It’s dark outside
The Digital Frontline – A Retreat to Reading Books
January Fever – Emerging from hibernation
Litter-ally Different
Clutching drains
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