The end of churn?

  • by

In conversation with Joe Macleod chief endineer at andEND.

Is Churn as a measure now out of date, especially given modern customer acquisition methods and attitudes to brand loyalty?

Do we now need to think differently around our brands and our brand equity?

See the full interview and find out more about andEnd -> Here.


RO-AR newsletter

Receive notifications of new content notifications: Subscribe here - unsubscribe anytime

See also  Changing Customer Dynamics