DEMSAPlus

DEMSA Column: Affordability Summit / DUAA update / Fraud Prevention / Vulnerability drills / Debt sector / AI / Collaborations / Events

In today’s bulletin: General update Affordability Summit DUAA 2025 – February updates AI voice cloning to commit financial crimes Collaborations Events Setting the scene General update What is interesting of late is the regulator reactions to the government on their progress on ‘growth’ initiatives that were communicated from last January 2025. There seem to be reminders that ‘we have done our bit’, but what has happened with the government fulfilling their end of the bargain. We covered the strong message… Read more

DEMSA Column: AI in Financial Service / Debt Advice and the Energy sector / Vulnerability / CIGB / Income Optimisation / Collaborations / Events

In today’s bulletin: General update AI in Financial Services – the ‘Mills Report’ What is going on with the CIGB? Energy provider collaboration with the Debt Advice sector Rising bills in the water sector Collaborations & Appointments Events General update The UK economy showed unexpected weakness in late 2025, with data indicating a contraction just prior to the budget announcement. The next Monetary Policy Summary and interest rate decision is scheduled for 5 February 2026. Larger debt advice providers are… Read more

DEMSA Column: Debt statistics / Responsible borrowing / Digital / Consumer Protection / AI / Collaborations / Events

In today’s bulletin: General update Personal insolvency stats – England & Wales, Northern Ireland and Scotland Protecting Consumer Privacy in 2026 The Enforcement Conduct Board (ECB) 2026 'Insight Report' is out Collaborations & Appointments Events General update After discussing the growth of the economy last week, higher tobacco prices and airfares pushed the UK rate of inflation higher for the first time in 5 months. The rise to 3.4% in the year to December 2025 was higher than expected with… Read more

DEMSA Column: Breathing Space / AI governance / Debt Advice / Judgment debts / Collaborations / Events

In today’s bulletin: General update Applying to become a not-for-profit (NFP) debt advice firm Food for thought – Post by Ben Mason Citizens Advice - 'More room to breathe' Collaborations & Appointments Events General update Money & Credit – January 2026 Trump is proposing a credit card cap in the US. Credit card interest rates have been rising in recent years. They averaged about 22% as of November 2025, up from 13% a decade ago, Federal Reserve data shows. 37%… Read more

DEMSA Column: Debt advice demand / Cyber resilience / Economic Abuse / AI governance / Collaborations / Appointments / Survey / Events

In today’s bulletin: General update ICO response to the Cyber Security and Resilience Bill Does your vulnerability policy include Economic Abuse? AI governance in 2026 Collaborations & Appointments Events General update Money & Credit - November 2025 - the latest Bank of England figures were published on 5/1/2026 Net borrowing of consumer credit by individuals increased to £2.1 billion in November 2025 from £1.7 billion in October. This included net borrowing on credit cards of £1 billion, up from £0.7… Read more

DEMSA Column: Early interventions / Horizon scanning / BNPL / Energy costs / Debt Advice / AI governance / Consumer Understanding

In today’s bulletin: General update FCA opens investigation into CMC – TCPA CONC 8 and Digital Debt Advice in 2026 FCA statement on co-manufacturers The importance of AI governance in 2026 BNPL – FCA regulation in 2026 What next under Consumer Understanding Events General update Energy bills are rising for millions of households in England, Scotland and Wales as the new year begins, after Ofgem raised its price cap slightly. Prices for those on variable tariffs are rising by 0.2%… Read more