DEMSAPlus

DEMSA Column: QA workshop / Personal Insolvency Stats / Growth agenda / Business attire / Economy / Events / Collaborations / Training

In today’s bulletin: General update Personal insolvency stats for February 2025 QA framework workshop Call for evidence – data intermediaries Government Debt Management Function (GDMF) Functional Centre - Communication Toolkit Collaborations Training Events General update Interest rates were held at 4.5% last week. At its meeting ending on 19 March 2025, the MPC voted by a majority of 8–1 to maintain Bank Rate at 4.5%. One member preferred to reduce Bank Rate by 0.25 percentage points, to 4.25%. Link: https://www.bankofengland.co.uk/monetary-policy-summary-and-minutes/2025/march-2025… Read more

KEY THEMES+ ¦ DEMSA Summary

What You Need to Know This Week UK GDP contracted by 0.1% in January 2025, reversing expectations of 0.1% growth. The manufacturing sector saw a decline, while consumer-facing services grew by 0.1%. FCA is consulting on future contactless payment limits, closing 9 May 2025. The Payment Systems Regulator (PSR) is being abolished, with responsibilities shifting to the FCA. FCA published an update on the motor finance review, with potential redress schemes for affected consumers. FCA findings highlight insufficient consumer support… Read more

DEMSA Column: FCA updates / AI / Collaborations / New training / Events

In today’s bulletin: General update FCA statement on motor finance review next steps FCA findings around their Consumer Support surveys Testing and reviewing communications with consumers Collaborations Training Events General update The UK economy (GDP) contracted ‘unexpectedly’ in January 2025 by 0.1%, which was weaker than forecast, driven mainly by a decline in the manufacturing sector. Economists had predicted the economy would grow by 0.1% in January, after 0.4% growth in December 2024. Monthly readings can be ‘volatile’, and the… Read more

KEY THEMES+ ¦ DEMSA Summary

What you need to know this week Chancellor’s planned welfare cuts expected to impact consumer confidence and financial resilience. FCA releases report on their vulnerability guidance (FG21/1), highlighting governance focus on outsourcing. StepChange’s 2024 Impact Report examines financial vulnerability among women and coerced debt cases. Insolvency Service publishes IVA outcomes and provider data for 2024, with notable trends in termination rates and market concentration. Ofcom updates Call Line Identification (CLI) guidance to combat scam calls, effective 29 January 2025. FCA… Read more

DEMSA Column: FCA vulnerability report / FOS stats / IVA data 2024/ DRO update / StepChange impact report / Events

In today’s bulletin: General update FCA reports on their vulnerability guidance The StepChange 2024 Impact Report Individual Voluntary Arrangements (IVA) outcomes and providers 2024 Tackling scam calls FOS - Quarterly complaints data: Q3 2024/25  Collaborations FCA vulnerability event on 11/3/2025 General update One of the headlines last week was 'Chancellor set to cut welfare spending by billions' is unlikely to raise consumer confidence or be welcome news to those with low financial resilience. Link: https://www.bbc.co.uk/news/articles/c1lpjqg2mp5o We had an interesting discussion… Read more

KEY THEMES+ ¦ DEMSA Summary

What You Need to Know This Week FCA removes the requirement for a Consumer Duty Board Champion. Ofgem announces a 6% increase in the energy price cap to £1,849 from 1 April 2025. TransUnion research shows 20% of UK adults identify as financially vulnerable. FCA to hold a vulnerability webinar on 11 March 2025. Encore Capital Group shut down following an Insolvency Service investigation. FCA finds 83% of financial advisers are delivering suitability reviews. Desmond Hudson appointed as new CSA… Read more