Demsa

DEMSA update: Countdown to ‘Intelligibility’ event / Insolvency stats / FCA updates / Collaborations / Events / Training

In today’s bulletin General update Water companies face fines for poor customer service FCA RFI about ongoing financial advice services and the Consumer Duty Personal insolvency in January 2024 and DROs in 2023 Collaborations & features Events Training General Update Latest GDP figures has indicated that the UK ended 2023 in recession. The figures showed that GDP fell 0.1% in December, following a 0.2% rise in November. GDP was down 0.3% over the three months to the end of December,… Read more

DEMSA update: FCA Consumer Understanding / Financial Crime / Council Tax collection / Credit Unions / Collaborations / Events…

In today’s bulletin General update Council Tax collection Credit Union arrears Financial Crime Collaborations & features Events General Update Mortgage arrears and possessions figures Q4 2023 Homeowner mortgages in arrears increased 7% to 93,680 compared to Q3. Buy-to-let mortgages (BTL) in arrears increased 18% to 13,570 compared to the previous quarter. 540 homeowner mortgaged properties were taken into possession in Q4, down 14%. 500 BTL mortgaged properties were taken into possession in Q4, 11% higher. UK Finance has reminded consumers… Read more

DEMSA update: Scottish debt solutions / AI / Events / Collaborations / Training

In today’s bulletin General update Scottish Statutory Debt Solutions Statistics for Q3 2023-24 Personal insolvency Q4 2023 and 2023 stats Collaborations & features Events Training General Update Interest rates held at 5.25% The Bank of England held interest rates at 5.25% for the fourth time in a row, though the Bank's committee voted 6-3 in favour of holding the rate, with 2 wanting an increase and one wanting a cut. ONS figures: https://www.ons.gov.uk/economy/inflationandpriceindices/bulletins/consumerpriceinflation/december2023 Twelve-month CPI inflation fell to 4% in… Read more

DEMSA update: Intelligibility event / FCA activity / Personal insolvency / Innovation / Collaborations / Events / Training

In today’s bulletin General update Designing communications to support consumers and deliver better outcomes – free virtual event on 10am on 21/2/2024 2024 will see a surge in work on AI regulation among key stakeholders that UK Finance works with Open Banking – December performance stats Registry Trust (RTL) blog on BNPL CP23/30: Operational resilience: Critical third parties to the UK financial sector Collaborations Events Training General Update Since my reference to London Borough of Barking and Dagenham (LBBD) becoming… Read more

DEMSA update: Personal Insolvency / IVA early failures / FCA updates / Consumer Duty / Collaborations / Training / Events

In today’s bulletin General update Insolvency Service research into concerns around Individual Voluntary Arrangements (IVAs) Fall in personal insolvencies at year-end Consumer Duty Board reports for July 2024 Collaborations Training Events General Update DEMSA followers on LinkedIn DEMSA has managed to attract 1,003 followers at the time of writing, which was a mini milestone given the very limited size of the debt solution marketplace. We now have a very broad audience for both the LinkedIn site and the bulletin. The… Read more

DEMSA update: Training / Duty / 2024 horizon scanning / Amplifi event on 21 February

In today’s bulletin General update Placeholder – 21 February – Amplified Global update on simplifying key debt advice collateral 2024 resolution - Check eligibility for Broadband social tariffs Child benefits and other horizon scanning for debt advisers Translating ‘Good Culture’ into Evidenceable Frontline Practices FOS consultation - powers to charge CMCs Including claimant data on the Register of Judgments, Orders and Fines Training – dealing with joint DMPs – onboarding and reviews General update We are expecting another FCA ‘portfolio’… Read more