[EVENT] Intelligibility: Designing communication to support and get results – embedding intelligibility in the debt management sector
Date: 21st February 2024
Time: 10:00 – 11:30am
Details
Designing communication to support and get results – embedding intelligibility in the debt management sector
Supporting customers is not always easy. However, if you can’t understand their needs and explain the options generating good customer outcomes is tough. Evidencing you have done so even tougher.
In today’s, regulatory driven, world clear, intelligible, communication is critical.
Yet, how do we do it, know it is working and evidence that… Read more