Flexible contacts – flexing channels for great processes

  • by

In conversation with Neil Whitaker, strategic account director at IMIMobile. In this clip Neil explains how we can integrate multiple contact channels into a customer journey. Using channel flexibility, and omnichannel capability, seamless customer journeys can be built to smooth the customer experience.

See the full interview and find out more about imi mobile -> Here.


Send a message - get in contact

    Remember to include your email address so we can get back to you


    RO-AR updatesRO-AR.com Membership
    New content notifications
    Unsubscribe anytime
    Early content access & previews
    Access product demonstrations

    Enter business email to signup.








    See also  Helping frontline staff