Demsa

In today’s bulletin: General update Citizens Advice report – ‘How poor debt advice is pulling people into inappropriate IVAs’ Ofwat consultation on Priority Service Registers (PSRs) – responses, including DEMSA Collaborations Events General update As referenced before Christmas, don’t mention Tulips ahead of Spring. Tulip Siddiq has now resigned as a Treasury minister. Lord Mandelson has praised Trump ahead of his inauguration. The comments are a stark contrast to comments in 2019, when he called Trump a "danger to the… Read more

In today’s bulletin: • General update• Responsible gaming through innovation• Intelligibility (consumer understanding) event on 27 February 2025• The Insolvency Service - Starting journeys out of debt in the New Year• Important Scottish insolvency changes from 20 January 2025• Frank Brown feature – Outcome owners or Risk owners?• Collaborations• Events General update Temperature drops to -18.9C in a Highland village. Across Scotland, Scottish Water said it had recorded a 30% increase in water pipe bursts on its network of water… Read more

In today’s bulletin: General update New Year Resolution - do more to combat the threat of cyber-attacks Blog by Nigel Bryant on fully deploying your ‘Vulnerability Toolkit’ in 2025 Summary of FCA priorities with retail banks in 2025 Events General update Data from the Money Wellness website showed that 3,994 people visited the website on Christmas Eve, Christmas Day, and Boxing Day seeking advice on dealing with unmanageable debt. The figures come ahead of another year of rising living costs.… Read more

In today’s bulletin: General update MaPS 2023/24 impact report Impulsive decision making Personal insolvency statistics – November 2024 Collaborations General update Interest rates held until next review in February 2025 I have posted on this after the announcements yesterday. UK interest rates have been held at 4.75% after the Bank of England voted to keep borrowing costs unchanged. In the minutes from the meeting, the Bank of England said there was uncertainty "around how the measures that had been announced… Read more

In today’s bulletin: General update Ofgem sets out debt strategy into 2025 FCA report on Consumer Duty Board reports Complaint handling and root cause analysis FOS festive tips to protect consumers CP24/26 - Changes to client money handling rules for DMFs General update The UK economy shrank for the second month in a row in October 2024 as concerns about the Budget continued to weigh on confidence. ONS figures showed a 0.1% drop, despite expectations that the economy would return… Read more

In today’s bulletin: General update The Insolvency Service release on their IPA speeches from 28/11/2024 Water companies to provide more support for customers Financial Crime Collaborations Events General update I distributed a bulletin last week on the latest Winter report from the Illegal Money Lending Team (IMLT). This remains incredibly relevant at this time of year with many households having budgets squeezed. If anybody missed it then please drop me an email. I have copied Trish on the main visible… Read more