Insights and Research

Latest Research and Insights with ROStrategy

2026 Global Collections and Recoveries Trends – Benchmarking Year End 2025

2026 Global Collections and Recoveries Trends – Quick Topic Take

2026 Global Collections and Recoveries Trends – Quick Take

What are 10 behavioural theories that impact the debt collections process

5 July 2024

How to Use Data-Driven Personalisation in Collections: Enhancing customer interactions through personalised data insights.

26 June 2024

UK Energy Market – Collections Process – June 2024

21 June 2024

How to Leverage Open Banking Data: Utilising open banking for improved decision-making and customer engagement.

18 June 2024

How to Ensure Compliance with Consumer Duty and Regulatory Requirements: Steps to stay compliant with the latest regulations.

12 June 2024

January 2026 : UK Regulatory Summary

31 January 2026

December 2025 : UK Regulatory Summary

1 January 2026

November 2025 : UK Regulatory Summary

1 December 2025

October 2025 : UK Regulatory Summary

1 November 2025

September 2025 : UK Regulatory Summary

1 October 2025

12 April 2026

6 April 2026

30 March 2026

23 March 2026

15 March 2026

9 March 2026

1 March 2026

Insights ¦ A Pilot Study into Bias in Natural Language Processing

19 August 2025

Insights ¦ Digital design in customers’ online journeys: good practice and areas for improvement

19 August 2025

Insights ¦ July 2025 Money Statistics

19 August 2025

[INSIGHTS]: Ofgem Debt Strategy – Next Steps

19 August 2025

Insights ¦ Consultation Paper CP25/23*** Deferred Payment Credit (unregulated Buy Now Pay Later): Proposed approach to regulation

19 August 2025

Insights ¦ Engagement Paper Proposal for AI Live Testing

19 August 2025

Insights ¦ Evolving our funding model

19 August 2025

Insights ¦ Digital design for financial products and services: Consumer impact of sludge, deceptive design, timeliness and simplification

19 August 2025

Insights ¦ Consumers’ attitudes towards standing charges

19 August 2025

Insights ¦ Review of the Financial Ombudsman Service

19 August 2025

Job Losses

24 June 2024

Secrets of Digital Collections Strategies

24 October 2023

Digital collections effectiveness

12 September 2023

Collections effectiveness

25 July 2023

House Price Trends : England and Wales

9 May 2023

Canadian Insolvency Statistics

19 April 2023

UK Credit Union Benchmarking Data

10 February 2023

Remote Working Trends

5 December 2022

Credit Unions – Arrears Benchmarking

30 September 2022

Digital Collections Survey

15 August 2022

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