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Data Dominance: The Real Power in AI Development
Service Element Crucial: Balancing Costs and Quality
Digital Shift: Younger Generations Redefining Credit… and Collections
Accelerating Threats – the Rising Cost of Cybersecurity
Prioritising Quality Over Quantity
From Excel to Graphs: Navigating Financial Networks
How Credit Unions can Personalise and Save
Is the Social Contract Fracturing – Post Pandemic Changes
RO-AR
Insights, Research and Summaries
LINKS ¦ Headlines and stories of interest – this week
26 April 2024
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Weekly Headline Roundup: 26-04-2024
26 April 2024
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Podcast ¦ CX Files: Barry Winkless – Future of Work Institute – Creating Attractive Destinations For Talent
22 April 2024
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Podcast ¦ Get out of wrap: 188 – A Team Leader Day at SSCL
22 April 2024
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Podcast ¦ CX Diaries: Revolutionising Customer Experience with Freelance Models Claas van Delden’s Journey with Yoummday
22 April 2024
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Podcast ¦ Next In Queue: Rock ‘n’ Roll Pest Control featuring Margaret Garcia
22 April 2024
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Newsletter Key Themes ¦ Industry and Regulatory Developments – DEMSA
22 April 2024
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DEMSA Summary: Duty / PS24-02 /Features / Collaborations / Events / Training
22 April 2024
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DEMSA update: Duty / PS24-02 /Features / Collaborations / Events / Training
22 April 2024
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Podcast ¦ CX Diaries: Mastering the Art of Consumer Complaints with ‘The Complaining Cow’ Helen Dewdney
17 April 2024
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Comment
Time flies – eventually
Track to the Future
It’s dark outside
The Digital Frontline – A Retreat to Reading Books
January Fever – Emerging from hibernation
Litter-ally Different
Clutching drains
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