Insight and Research

Published by: Resolution Foundation Search for original: Link Key Take Aways Wealth, including liquid savings and accessible debt, plays a crucial role… Read More »Insights ¦ Money on my mind: Understanding the savings, debt and financial resilience of low-to-middle income families

Published by: HM Treasury Search for original: Link Key Take Aways The UK government is embarking on a comprehensive reform of the… Read More »Insights ¦ CCA Reform Phase 1 Consultation

Published by: policyinpractice.co.uk Search for original: Link Key Take Aways Over £24 billion of welfare support remains unclaimed in 2025, highlighting systemic… Read More »Insights ¦ Missing Out 2025: £24 billion of support is unclaimed

Published by: enforcementconductboard.org Search for original: Link Key Take Aways The ECB received widespread stakeholder engagement through 46 formal responses, supplemented by… Read More »Insights ¦ 20241017-Standards-consultation-response-v3

Published by: Enforcement Conduct Board Search for original: Link Key Take Aways The ECB has launched a comprehensive consultation on new standards… Read More »Insights ¦ Consultation on ECB Standards for Enforcement Work – vulnerability and ability to pay

Published by: Financial Ombudsman Service Search for original: Link Key Take Aways The Financial Ombudsman Service is proposing to further differentiate case… Read More »Insights ¦ Evolving our funding model

Published by: Public First Search for original: Link Key Take Aways Persistent Crisis: Britain faces a sustained affordability crisis, with household energy… Read More »Insights ¦ Closing the fuel poverty gap: A plan for targeted energy support

Published by: Stanford University and NBER Search for original: Link Key Take Aways Entry-Level Impact: The proliferation of generative AI is beginning… Read More »Insights ¦ Canaries in the Coal Mine? Six Facts about the Recent Employment Effects of Artificial Intelligence

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 August

Published by: Apple Search for original: Link Key Take Aways Current frontier Large Reasoning Models (LRMs) exhibit fundamental limitations in developing generalisable… Read More »Insights ¦ The Illusion of Thinking: Understanding the Strengths and Limitations of Reasoning Models via the Lens of Problem Complexity

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 August

An updated summary of the use of Voice AI Agents within the arrears management and collections process. Currently a hot… Read More »AI Voice Agents in Debt Collections – 2025

An updated summary and comparison of regulations and constraints for arrears management, in financial institutions in Australia and the UK.… Read More »Customers in Arrears: Australian and UK Legislation – A Comparison – 2025

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 July

A monthly summary of regulatory developments in the UK. A pdf version and copies of the weekly update can also… Read More »Monthly Regulatory Summary: UK 2025 June