Industry Map

Data & AnalyticsCredit Risk DecisioningCollections InventoryContact ManagementCall Centre SupportOperations VendorsAdvisory SupportStaffing RecruitmentLegal ComplianceMedia NewsAll Topics




Data & Analytics: Data sources, 1st Party Data, Credit Reference Agencies, OpenBanking

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Credit, Risk & Decisioning: Credit Risk, Policy Design, Segmentation, Data modelling, AI, Provisioning, IFRS9, Fraud Risk, Operational Risk

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Collections & Inventory: Collections Inventory, Case Management, Collections Systems

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Contact Management: Contact Channels, Telephony, Messaging, Self Serve, Digital Portals, Income and Expenditure, Benefits Support

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Contact Centre Support: Speech Analytics, Workforce Management, Gamification, Document Management, RPA

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Operational Vendors

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Advisory Support

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Payments and Blockchain

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Recruiting and Staffing

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Legal and Compliance

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Industry Associations

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2020ROAR 2021ROAR 2022ROAR AdvisorySupport Aire Alvarez&Marsal andEnd Aryza Campion Pickworth CGI ContactCentreSupport ContactManagement Credit Kudos CreditRiskDecisioning DataAnalytics DebtStream Demsa Doc2 Elanev EngageHub Esendex EXUS IE Hub KeyIVR Lawbox Design Lending Metrics Lightico Made to Measure KPIs MERJE Mo Nivo Noble Systems Paylink Solutions Perch Group PeteCohen Playvox Puzzel Pyxis Receeve Recordsure RobTyler ROStrategy TMAC Webio WhenFresh


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