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Podcast ¦ Debt Reckoning: 55 Really Interesting Pages (Public Sector Debt)
15 February 2025
Podcast ¦ CX Files: Sid Victor – Movate – Is Flexibility Essential For The Future Of BPO
15 February 2025
Podcast ¦ CX Diaries: Unlocking Transformative Service Operations with Nicola Collister From Flexible Working to CX Elevation
15 February 2025
Podcast ¦ Debt Talk: Debt Talk Credit ratings & debt
15 February 2025
Podcast ¦ Next In Queue: I Want Security featuring Jordan Hooker
15 February 2025
Podcast ¦ Get out of wrap: 216 – Get Out of Wrap TV – show 92
15 February 2025
Podcast ¦ Punk CX: Life Lessons I Learned From Being A Line Cook – Interview with Ari Weinzweig
15 February 2025
Podcast ¦ CX Passport: The one with the posture of learning – Jeff Harrell E202
11 February 2025
Podcast ¦ CX Passport: The one with CX the customer would pay for – Karyn Furstman E203
11 February 2025
Podcast ¦ RO-AR.com: Forecasting the Future Assessing new Technologies
11 February 2025
Podcast ¦ Credit Shift: AI and Digital Debt Collection in 2025
11 February 2025
Podcast ¦ CX Files: Phil Fersht – HFS Research – Innovation In CX From AI To AGI
11 February 2025
Podcast ¦ Next In Queue: He’s Doing It Again featuring Kelly Thibodeau
11 February 2025
Podcast ¦ Vulnerability Matters: Episode 35 – Do you want to build an Empth Lab With Shaun Conner, Government Digital Service
11 February 2025
Podcast ¦ Collecting Thoughts: How Relationship Building Shapes Loan Servicing
11 February 2025
Podcast ¦ Punk CX: The natural home of the contact center is under the CMO – Interview with Alex Levin of Regal.io
11 February 2025
Podcast ¦ Get out of wrap: 215 – Chris Rainsforth of The Forum back by public demand
11 February 2025
Podcast ¦ RO-AR.com: New Tech, New Trends Contact Centre Dynamics
11 February 2025
Podcast ¦ Informing Choices: The Evolution of Web 3.0 with Jaime Schwarz
11 February 2025
Podcast ¦ Next In Queue: It Works for Chanel featuring Chris Gillen
4 February 2025
Podcast ¦ CX Files: Gregorio Uglioni – CX Goalkeeper – CX Transformation That Hits The Back Of The Net!
4 February 2025
Podcast ¦ Get out of wrap: 214 Florian Garnier of Calabrio flying high with WFM
4 February 2025
Podcast ¦ Vulnerability Matters: Episode 34 – High-impact interactions how do we recover With Andy Langford and Chris Fitch
28 January 2025
Podcast ¦ Next In Queue: Stronger featuring Ian Storm
28 January 2025
Podcast ¦ CX Passport: The one with the CX bridge – Sean Cherry Experience Insights at LinkedIn E201
28 January 2025
Podcast ¦ Punk CX: The majority of agents don’t find AI useful in their daily work – Interview with Martin Teasdale and Ed Creasey
28 January 2025
Podcast ¦ CX Files: Joel Walker – tkg – What Do CX Suppliers Need To Bring To The Table
28 January 2025
Podcast ¦ RO-AR.com: Digital Transformation and Affordability
28 January 2025
Podcast ¦ Collecting Thoughts: Women Supporting Women in Credit
28 January 2025
Podcast ¦ CX Passport: The one with the shepherds of CX – Rachel Sheriff Chief Customer Officer at Recurly E199
21 January 2025
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