RO-AR Podcast: Access here
Podcast ¦ RO-AR.com: Needing Support – Vulnerability Evolution
Access the full podcast series here Key Take Aways The understanding of vulnerability in financial services has evolved significantly over… Read More »Podcast ¦ RO-AR.com: Needing Support – Vulnerability Evolution
Podcast ¦ Market Pulse: Pros & Pioneers: How Fake Engagement is Destroying Your Business Dan Hall
Podcast : Market pulse pros and pioneers Search for original: Link Key Takeaways The podcast features candid discussions with industry leaders on… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: How Fake Engagement is Destroying Your Business Dan Hall
Podcast ¦ Uncensored CMO: Marketing the world’s most successful video games from Call of Duty to Tony Hawk’s Pro Skater – Tyler Bahl, Activision
Podcast : uncensored CMO Search for original: Link Key Take Aways Leveraging culture and entertainment properties, such as gaming and esports, can… Read More »Podcast ¦ Uncensored CMO: Marketing the world’s most successful video games from Call of Duty to Tony Hawk’s Pro Skater – Tyler Bahl, Activision
Podcast ¦ CX Passport: The one with the CX maven – Sarah Hatter E224 Greatest Hits
Podcast : CX passport Search for original: Link Key Take Aways The importance of asking for permission to put customers on hold,… Read More »Podcast ¦ CX Passport: The one with the CX maven – Sarah Hatter E224 Greatest Hits
Podcast ¦ Next In Queue: Where Everybody Knows Your Name featuring Nick Glimsdahl
Podcast : next in queue Search for original: Link Key Take Aways Personalised customer experiences, akin to the ‘Cheers’ model, foster a… Read More »Podcast ¦ Next In Queue: Where Everybody Knows Your Name featuring Nick Glimsdahl
Podcast ¦ Get out of wrap: 230 The 102nd episode of GOOW TV
Podcast : Get Out of Wrap Search for original: Link Key Take Aways Voice bot utilisation remains limited, with only 10%… Read More »Podcast ¦ Get out of wrap: 230 The 102nd episode of GOOW TV
Podcast ¦ CX Files: Amanda Quinn – Quinn Growth Advisors – BPOs Must Specialize or Die Trying
Podcast : The CX files Search for original: Link Key Take Aways Senior managers in financial services should prioritise niche specialisation over… Read More »Podcast ¦ CX Files: Amanda Quinn – Quinn Growth Advisors – BPOs Must Specialize or Die Trying
Podcast ¦ Arum: Avoiding mistakes that derail collections system implementations
Podcast : Arum insights Search for original: Link Key Take Aways Successful collection system implementation demands more than just a focus… Read More »Podcast ¦ Arum: Avoiding mistakes that derail collections system implementations
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – How Fake Engagement is Destroying Your Business Dan Hall
Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways The disparity in social media success—some influencers rise… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – How Fake Engagement is Destroying Your Business Dan Hall
Podcast ¦ Uncensored CMO: Marketing secret sauce with Kraft Heinz CMO Todd Kaplan
Podcast : uncensored CMO Search for original: Link Key Take Aways Embedding a challenger ethos is vital for revitalising mature brands, even… Read More »Podcast ¦ Uncensored CMO: Marketing secret sauce with Kraft Heinz CMO Todd Kaplan
Podcast ¦ RO-AR.com: Training and Knowledge Retention AI Perspectives
Access the full podcast series here Key Take Aways Information overload is prevalent in the workplace, resulting in difficulties for… Read More »Podcast ¦ RO-AR.com: Training and Knowledge Retention AI Perspectives
Podcast ¦ CX Files: Mike Ortegon – Yoummday – How Travel Is Taking Off
Podcast : The CX files Search for original: Link Key Take Aways Travel experience is increasingly centred on the entire product, moving… Read More »Podcast ¦ CX Files: Mike Ortegon – Yoummday – How Travel Is Taking Off
Podcast ¦ RO-AR.com: Remote Working – and – Walking
Access the full podcast series here Key Take Aways Outdoor environments stimulate strategic thinking and foster creativity, challenging conventional office-based… Read More »Podcast ¦ RO-AR.com: Remote Working – and – Walking
Podcast ¦ Next In Queue: It Just Takes Some Time featuring Raymond Stover
Podcast : Next in queue Search for original: Link ### Key Take Aways 1. The adoption of accessible technology enables visually impaired… Read More »Podcast ¦ Next In Queue: It Just Takes Some Time featuring Raymond Stover
Podcast ¦ Debt Reckoning: Everything Is A Last Resort (Council Tax)
Podcast : Debt Reckoning Search for original: Link Key Take Aways The podcast highlights ongoing government consultations on reforms to the council… Read More »Podcast ¦ Debt Reckoning: Everything Is A Last Resort (Council Tax)
Podcast ¦ Uncensored CMO: How Guinness became No.1, the power of sporting partnerships & the “Diageo way” to build brands – Grainne Wafer
Podcast : uncensored CMO Search for original: Link Key Take Aways Successful brand transformation in large organisations hinges on deeply understanding consumer… Read More »Podcast ¦ Uncensored CMO: How Guinness became No.1, the power of sporting partnerships & the “Diageo way” to build brands – Grainne Wafer
Podcast ¦ Market Pulse: Pros & Pioneers: Why Chasing Happiness Is Making You Miserable Erin Burgoon
Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways Authentic leadership and purposeful engagement can mitigate burnout… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Why Chasing Happiness Is Making You Miserable Erin Burgoon
Podcast ¦ CX Files: Jon Florence – Xima Software – AI In The Contact Center
Podcast : CX files Search for original: Link Key Take Aways The discussion emphasises the necessity for organisations, particularly in financial services,… Read More »Podcast ¦ CX Files: Jon Florence – Xima Software – AI In The Contact Center
Podcast ¦ CX Passport: The One With CX in Ghana – Kojo Hayford E222 Greatest Hits
Podcast : CX Passport Search for original: Link Key Take Aways Africa possesses a unique demographic dividend with significant growth potential, especially… Read More »Podcast ¦ CX Passport: The One With CX in Ghana – Kojo Hayford E222 Greatest Hits
Podcast ¦ Punk CX: SRM and why it matters to growth and customer experience – Interview with Ryan Hamilton
Podcast : Punk CX podcast Search for original: Link Key Takeaways Managing multiple customer segments requires understanding their relationships and potential conflicts,… Read More »Podcast ¦ Punk CX: SRM and why it matters to growth and customer experience – Interview with Ryan Hamilton