RO-AR.com: Podcasts

Access the full podcast series here Key Take Aways Alvaria CX emerged from the merger of Noble and Aspect, focusing on… Read More »Podcast ¦ Get out of wrap: 227 – Steve Powell & The New Era of Outbound Why Proactive Customer Contact Is the Future of CX

Access the full podcast series here Key Takeaways Kura is a BPO that focuses on culture and people development, believing that… Read More »Podcast ¦ CX Files: Owen Campbell – Kura – How BPOs Can Work With Regulated Industries

Access the full podcast series here Key Take Aways The podcast discusses the rapidly changing nature of time perception as one… Read More »Podcast ¦ CX Files: David Neale – GBPO Solutions – Building Trust In BPO Sales Claims

Access the full podcast series here Key Take Aways The podcast celebrates its 100th episode, highlighting the importance of community support… Read More »Podcast ¦ Get out of wrap: 226 – The 100th episode of GOOW TV

Access the full podcast series here Key Take Aways The era of brand is not dead; rather, the significance of brand… Read More »Podcast ¦ Uncensored CMO: Brand isn’t dead, the 955 rule & why AI is B2B’s most powerful painkiller – Jon Lombardo and Peter Weinberg

Access the full podcast series here Key Take Aways HR’s traditional role as a compliance department is failing organizations. Toxic workplaces… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Why Most HR Fails (And How to Fix It)

Access the full podcast series here Key Take Aways Credit unions in Ireland saw a 41% increase in mortgage issuance, totaling… Read More »Podcast ¦ Talking Credit Unions: The Future of Credit Unions Growth, Youth, and Digital Demands

Access the full podcast series here Key Take Aways Evolution of CX: The conversation emphasizes the evolution of Customer Experience (CX)… Read More »Podcast ¦ Punk CX: The future of CX and agentic CX – Interview with Sid Banerjee of Medallia

Access the full podcast series here Key Take Aways The importance of having formal governance bodies to oversee outcomes for vulnerable… Read More »Podcast ¦ Arum: Better governance, better outcomes

Access the full podcast series here Key Take Aways The National Support Network curates the UK’s largest vetted directory of… Read More »Podcast ¦ RO-AR.com: Guiding across a Galaxy of Support Services

Access the full podcast series here Key Take Aways The CX Outsourcers 2025 event in Munich successfully facilitated discussions on the… Read More »Podcast ¦ CX Files: CXOutsourcers 2025 – Feedback From Munich Delegates

Access the full podcast series here Key Take Aways The FCA has launched a new five-year strategy, focusing on being a… Read More »Podcast ¦ Debt Reckoning: Ignore The Human Element (The FCA Strategy, 2025-30)

Access the full podcast series here Key Take Aways X (formerly known as Twitter) is undergoing significant changes under Elon Musk’s… Read More »Podcast ¦ Uncensored CMO: The future of X winning back advertisers, breaking the news & building the world’s most powerful AI

Access the full podcast series here Key Take Aways A significant correlation exists between ADHD and increased rates of incarceration. Over… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – The ADHD Crisis No One Talks About Sarah Templeton

Access the full podcast series here Key Take Aways Shift in Perspective: Viewing customer interactions as a partnership rather than a… Read More »Podcast ¦ Next In Queue: Something’s Amiss featuring Kevin Steele

Access the full podcast series here Key Take Aways The PR FAQ framework, originating from Amazon, is focused on enhancing clarity… Read More »Podcast ¦ Punk CX: Customer-centric innovation and Amazon’s PRFAQ – Interview with Marcelo Calbucci

Access the full podcast series here Key Takeaways Skipping traditional college can lead to successful alternative pathways, such as trade school… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Video Editing in the AI Era John Vlach

Access the full podcast series here Key Takeaways Collaboration between clients and agencies is essential for effective marketing strategies, as clear… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Curiosity, Challenges, and Entrepreneurial Drive Hayley Meakes

Access the full podcast series here Key Takeaways Curiosity as a Driver: Cultivating a culture of curiosity about consumers, competition, and… Read More »Podcast ¦ Uncensored CMO: Mars Brand Building Masterclass with Rankin Carroll

Access the full podcast series here Key Takeaways Lush operates with a strong commitment to environmental sustainability, animal welfare, and vegan/vegetarian… Read More »Podcast ¦ Punk CX: Lush’s Journey Balancing Innovation, Empathy, and Customer Care – Interview with Naomi Rankin of Lush