RO-AR Podcast: Access here
Podcast ¦ Credit Shift: Pathways to AI Implementation and Excellence Ethical, Strategic and Operational Insights
Access the full podcast series here: https://credit-shift.captivate.fm/ Summary This podcast episode discusses the barriers to adopting artificial intelligence (AI) in… Read More »Podcast ¦ Credit Shift: Pathways to AI Implementation and Excellence Ethical, Strategic and Operational Insights
Podcast ¦ CX Files: Vaishali Dialani – Konabos – CX And Data-Driven Analytic Decisions
Access the full podcast series here CX Files Podcast – Leveraging Data and Analytics in CX Strategy Summary This podcast episode… Read More »Podcast ¦ CX Files: Vaishali Dialani – Konabos – CX And Data-Driven Analytic Decisions
Podcast ¦ Get out of wrap: 184 – Andy Roberts – CEO at Sabio
Access the full podcast series here Summary In this podcast episode, Martin welcomes Andy Roberts, the CEO of Sabio Group, to… Read More »Podcast ¦ Get out of wrap: 184 – Andy Roberts – CEO at Sabio
Podcast ¦ Informing Choices: The Future Wrapped Sustainable Packaging with Tracy Sutton and Hannah Worthington
Access the full podcast series here Welcome to the Latest Episode of the Informing Choices Mini Pod Podcast Summary The latest… Read More »Podcast ¦ Informing Choices: The Future Wrapped Sustainable Packaging with Tracy Sutton and Hannah Worthington
Podcast ¦ Next In Queue: I’m Just Gonna Say You’re a Farmer featuring Dan Smitley
Access the full podcast series here Summary A podcast episode discusses the role of workforce management (WFM) in customer service and… Read More »Podcast ¦ Next In Queue: I’m Just Gonna Say You’re a Farmer featuring Dan Smitley
Podcast ¦ RO-AR.com : RO-AR.com: Burnout to Balance Insights and Strategies for Modern Leaders
Access the full podcast series here Summary In this podcast, executive coach Deb Bulcock discusses the challenges of transitioning from… Read More »Podcast ¦ RO-AR.com : RO-AR.com: Burnout to Balance Insights and Strategies for Modern Leaders
Podcast ¦ Next In Queue: I Know You Called featuring Douglas Tait
Access the full podcast series here Summary In this podcast, Douglas Tate, the Director of Telecom Global Markets at Oracle, discusses… Read More »Podcast ¦ Next In Queue: I Know You Called featuring Douglas Tait
Podcast ¦ CX Files : Rob Dwyer – Happitu – What Can We Learn From CX Podcasting
Access the full podcast series here Summary Rob Dwyer, Vice President of Customer Engagement at Happy2 and host of the “Next… Read More »Podcast ¦ CX Files : Rob Dwyer – Happitu – What Can We Learn From CX Podcasting
Podcast ¦ PunkCX : Punk CX: Leadership lessons from the winner of the 2023 CX Leader of the Year – Interview with Roxie Strohmenger of UKG
Access the full podcast series here Summary Roxy Stromberg Berger, an experienced customer experience (CX) leader and current Senior Director of… Read More »Podcast ¦ PunkCX : Punk CX: Leadership lessons from the winner of the 2023 CX Leader of the Year – Interview with Roxie Strohmenger of UKG
Podcast ¦ CX Passport: The one with the future of Customer Experience – Bill Staikos SVP at Medallia E155
Access the full podcast series here Summary In this podcast episode, the guest, Bill Staikos, Senior Vice President and Executive Advisor… Read More »Podcast ¦ CX Passport: The one with the future of Customer Experience – Bill Staikos SVP at Medallia E155
Podcast ¦ InformingChoices: A Day in the Life of an Enhanced Human in 2050 with Rohit Talwar
Access the full podcast series here Podcast Summary: The Future of Human Enhancements in 2050 Welcome to the latest episode of… Read More »Podcast ¦ InformingChoices: A Day in the Life of an Enhanced Human in 2050 with Rohit Talwar
Podcast ¦ Credit Shift: News Update Insurance Companies’ Duty of Care, Barclays & Tesco Bank Merger, Fintech and AI News
Access the full podcast series here Summary In this podcast episode, Paul Sweeney, Co-Founder and Chief Strategy Officer at Webroot, and… Read More »Podcast ¦ Credit Shift: News Update Insurance Companies’ Duty of Care, Barclays & Tesco Bank Merger, Fintech and AI News
Podcast ¦ CX Diaries: Mastering Cultural Transformation and Leadership with Steve Bent from Gallagher Culture Change Consulting
Access the full podcast series here Summary Steve Bent, Client Director of Culture Change Consulting, discusses the importance of culture change… Read More »Podcast ¦ CX Diaries: Mastering Cultural Transformation and Leadership with Steve Bent from Gallagher Culture Change Consulting
Podcast ¦ Get Out of Wrap: 183 Chris Mounce of Evaluagent on the launch of a new service & all things quality
Access the full podcast series here Summary In this podcast episode, the host interviews Chris Mounts, a quality and coaching specialist… Read More »Podcast ¦ Get Out of Wrap: 183 Chris Mounce of Evaluagent on the launch of a new service & all things quality
Podcast ¦ RO-AR.com : RO-AR.com : Helping Customers and Clients with Service Visits and Data
Access the full podcast series here Summary In this podcast, Chris interviews Gary Jones, the managing director of Verify, a… Read More »Podcast ¦ RO-AR.com : RO-AR.com : Helping Customers and Clients with Service Visits and Data
Podcast ¦ PunkCX : Punk CX: The frontline is where you connect EX and CX together in a very natural way – Interview with Joe Tyrell of Medallia
Access the full podcast series here Summary Joe Tyrell, CEO of Medallia, discusses the importance of employee experience and its connection… Read More »Podcast ¦ PunkCX : Punk CX: The frontline is where you connect EX and CX together in a very natural way – Interview with Joe Tyrell of Medallia
Podcast ¦ CX Passport: The one with the eyes and ears of your brand – Milagros Gonzales, Ambassador Marketing Manager Gorgias E154
Access the full podcast series here Summary Meili Gonzalez, Brand Business and Content Specialist at Gorgeous, discusses the importance of experience… Read More »Podcast ¦ CX Passport: The one with the eyes and ears of your brand – Milagros Gonzales, Ambassador Marketing Manager Gorgias E154
Podcast ¦ RO-AR.com : RO-AR.com : Enhancing Communications Clarity – Peter Wordsworth, Consumer Duty Services
Access the full podcast series here Summary In this podcast, Peter Wordsworth, the director of consumer duty services, discusses the… Read More »Podcast ¦ RO-AR.com : RO-AR.com : Enhancing Communications Clarity – Peter Wordsworth, Consumer Duty Services
Podcast ¦ RO-AR.com : RO-AR.com : A new era of money management Changing generational views
Access the full podcast series here Summary This conversation is a podcast interview with Bob Winnington, CEO of the Money… Read More »Podcast ¦ RO-AR.com : RO-AR.com : A new era of money management Changing generational views
Podcast ¦ Get Out of Wrap: 182 – Steven Miller – multiple award winning WFM & Planning Manager
Access the full podcast series here Summary In this podcast episode, Stephen Miller, a Resource and Capacity Manager at benenden health,… Read More »Podcast ¦ Get Out of Wrap: 182 – Steven Miller – multiple award winning WFM & Planning Manager