RO-AR Podcast: Access here
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Breaking Barriers in Business Hilary Lewis
Access the full podcast series here Key Takeaways Opportunities for Gender Diversity: The finance industry lacks barriers for women in terms… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Breaking Barriers in Business Hilary Lewis
Podcast ¦ CX Files: Audrey William – Ecosystm – AI In CX The Main Blockers & Opportunities
Access the full podcast series here ### Key Take Aways 1. The concept of **agentic AI** is transforming both consumer interactions… Read More »Podcast ¦ CX Files: Audrey William – Ecosystm – AI In CX The Main Blockers & Opportunities
Podcast ¦ CXNNECT: Transforming Organizations with Douglas McCormick Leadership, Structure, and AI
Access the full podcast series here ### Key Takeaways 1. Transformation involves aligning people, technology, and processes to achieve optimal results… Read More »Podcast ¦ CXNNECT: Transforming Organizations with Douglas McCormick Leadership, Structure, and AI
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – The Art of Breaking Things for Business Growth Daniel Hammond
Access the full podcast series here Key Takeaways Military strategies can be effectively applied to business growth and transformation. Daniel Hammond… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – The Art of Breaking Things for Business Growth Daniel Hammond
Podcast ¦ CXNNECT: Transforming Sales Leadership with Jake Dunlap AI, Strategy & Connection
Access the full podcast series here Key Takeaways The sales landscape is undergoing significant transformation, with companies struggling to scale as… Read More »Podcast ¦ CXNNECT: Transforming Sales Leadership with Jake Dunlap AI, Strategy & Connection
Podcast ¦ CXNNECT: How AI is Revolutionizing Risk & Compliance with Chris Warburton
Access the full podcast series here Key Takeaways The complexities of the receivables and lending market require strategic navigation, particularly in… Read More »Podcast ¦ CXNNECT: How AI is Revolutionizing Risk & Compliance with Chris Warburton
Podcast ¦ Uncensored CMO: Creativity & Consistency driving growth for the worlds largest beer brands – Marcel Marcondes
Access the full podcast series here Key Takeaways A successful CMO should have a deep understanding of both the business and… Read More »Podcast ¦ Uncensored CMO: Creativity & Consistency driving growth for the worlds largest beer brands – Marcel Marcondes
Podcast ¦ CX Passport: The one with the climate of CX – Jeff Louden Digital Product Manager E205
Access the full podcast series here Key Takeaways Understanding the organizational climate is critical for effective customer experience (CX) professionals to… Read More »Podcast ¦ CX Passport: The one with the climate of CX – Jeff Louden Digital Product Manager E205
Podcast ¦ CX Passport: The one with the psychology of loyalty – Vinay Parmar E204
Access the full podcast series here Key Takeaways Building relationships with customers is at the core of successful customer experience (CX)… Read More »Podcast ¦ CX Passport: The one with the psychology of loyalty – Vinay Parmar E204
Podcast ¦ Market Pulse: Pros & Pioneers: From Teenage Ventures to Digital Marketing Success Ryan McCarrol
Access the full podcast series here Key Takeaways Embrace entrepreneurial opportunities early: Ryan McCarroll began his journey at 14, demonstrating the… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: From Teenage Ventures to Digital Marketing Success Ryan McCarrol
Podcast ¦ Uncensored CMO: A masterclass on business productivity with Nir Eyal
Access the full podcast series here Key Takeaways Distraction in modern life primarily stems from internal triggers, such as boredom and… Read More »Podcast ¦ Uncensored CMO: A masterclass on business productivity with Nir Eyal
Podcast ¦ RO-AR.com: Being Up to Date – Current Trends in Affordability
Access the full podcast series here Key Takeaways The cost of living crisis has led to a significant shift in… Read More »Podcast ¦ RO-AR.com: Being Up to Date – Current Trends in Affordability
Podcast ¦ RO-AR.com: Debt Servicing and Trends across South America
Access the full podcast series here Key Takeaways The South American debt servicing landscape is heavily influenced by historical economic… Read More »Podcast ¦ RO-AR.com: Debt Servicing and Trends across South America
Podcast ¦ Next In Queue: The Beginning of a Beautiful Friendship featuring Neal Woodson
Access the full podcast series here Key Takeaways Reframing Human Nature: The podcast challenges the common belief that humans are inherently… Read More »Podcast ¦ Next In Queue: The Beginning of a Beautiful Friendship featuring Neal Woodson
Podcast ¦ Get out of wrap: 217 – Get Out of Wrap TV – why are customer satisfaction scores still low
Access the full podcast series here Key Takeaways The perception of customer satisfaction is declining despite advancements in technology and the… Read More »Podcast ¦ Get out of wrap: 217 – Get Out of Wrap TV – why are customer satisfaction scores still low
Podcast ¦ CX Files: Ian Jacobs – Opus Research – The Hype And Reality For AI In CX
Access the full podcast series here Key Takeaways AI implementation in customer service is primarily experimental, with a slow shift toward… Read More »Podcast ¦ CX Files: Ian Jacobs – Opus Research – The Hype And Reality For AI In CX
Podcast ¦ Punk CX: Harnessing the contact center’s potential as a real-time data gold mine – Interview with Suvi Lindfors of Netigate
Access the full podcast series here Key Takeaways Democratizing access to customer data across an organization is essential to improve decision-making… Read More »Podcast ¦ Punk CX: Harnessing the contact center’s potential as a real-time data gold mine – Interview with Suvi Lindfors of Netigate
Podcast ¦ Credit Shift: Choosing the Right AI for Debt Collections Custom Language Models vs. Large Language Models
Access the full podcast series here Key Takeaways Understanding the distinction between custom language models and large language models (LLMs) is… Read More »Podcast ¦ Credit Shift: Choosing the Right AI for Debt Collections Custom Language Models vs. Large Language Models
Podcast ¦ Talking Credit Unions: Credit Unions are ethical…aren’t they
Access the full podcast series here Key Takeaways Ethics is an increasingly relevant concept in the credit union sector, requiring clarity… Read More »Podcast ¦ Talking Credit Unions: Credit Unions are ethical…aren’t they
Podcast ¦ CXNNECT: Building Resilient Startups Lance Cottrell on Leadership, Angel Investing, and AI in Business
Access the full podcast series here Key Takeaways Transitioning from a founder to an angel investor provides a unique opportunity to… Read More »Podcast ¦ CXNNECT: Building Resilient Startups Lance Cottrell on Leadership, Angel Investing, and AI in Business