RO-AR.com: Podcasts

Access the full podcast series hereSummary: In this episode of the Punk CX podcast, Adrian Swinscoe interviews David Powers, an author,… Read More »Podcast ¦ Punk CX: A look inside a punk-inspired contact center – Interview with David Powers

Access the full podcast series here Summary In this episode of the podcast, the hosts discuss various news and updates in… Read More »Podcast ¦ Credit Shift: News Update Exploring Credit Recovery, Record High Credit Card Complaints, Debt Awareness, AI in Finance, and the Growing BNPL Phenomenon

Access the full podcast series here Summary I Leona Mehta, co-founder and CEO of automatic, shares her journey in the field… Read More »Podcast ¦ CX Passport: The one with where she’s OG AI – Alyona Medelyan Co-Founder & CEO Thematic E158

Access the full podcast series here New Developments in Civil Law Enforcement During a podcast interview, Russell Hamlin Boone, CEO… Read More »Podcast ¦ RO-AR.com: An Insight into the Modern World of Enforcement

Access the full podcast series here Summary This podcast episode from the Money Advice Trust discusses the experiences of individuals who… Read More »Podcast ¦ Vulnerability Matters: Episode 14 – Hearing Loss and dDeaf customers with Tim Scannell and Chris Fitch

Access the full podcast series here Stacy Sherman, a professional speaker, advisor, LinkedIn instructor, author, and podcaster, discusses the challenges and… Read More »Podcast ¦ Next In Queue: A Little Dignity and a Little Respect featuring Stacy Sherman

Access the full podcast series here CX Files Podcast Summary Welcome to the CX Files podcast summary for the episode aired… Read More »Podcast ¦ CX Files: Dr Lollie Mancey – UCD Innovation Academy – Resilience And WorkLife Balance In The CX Workplace

Access the full podcast series here This podcast episode features a conversation with Jermaine Edwards, the founder and chief customer growth… Read More »Podcast ¦ CX Passport: The one with outcomes not experiences – Jermaine Edwards B2B Customer Growth Strategist E157

Access the full podcast series here : https://blog.crsoftware.com/podcast-advanced-technology-for-collections-with-chris-hopkins Summary: In this podcast episode, Eric Ferguson, an industry expert with over… Read More »Podcast ¦ Collecting Thoughts: Using Data to Humanize Collections

Access the full podcast series here Podcast Summary: This podcast episode discusses the concept of lived experience and its relevance… Read More »Podcast ¦ Vulnerability Matters: Episode 13 – Lived experience with Dan Holloway and Chris Fitch

Access the full podcast series here: https://cxfiles.libsyn.com/ Summary: In this podcast episode, the hosts discuss the state of customer experience… Read More »Podcast ¦ CX Files: Bruce Winder – The Future Opportunities And Challenges For CX In Retail

Access the full podcast series here: https://pod.co/punk-cx/ Summary Michael Hinshaw, President of M Corp CX, discussed the need to understand… Read More »Podcast ¦ Punk CX: The CX value model and linking experience to business outcomes – Interview with Michael Hinshaw of McorpCX

Access the full podcast series here: https://getoutofwrap.com/ Summary In this podcast, Katie Davies, Client Development Director at DDC OS, discusses… Read More »Podcast ¦ Get out of wrap: 185 Katie Davies of DDC OS chats about her passion for The North & DDC Discusses

Access the full podcast series here: https://credit-shift.captivate.fm/ Summary This podcast episode discusses the barriers to adopting artificial intelligence (AI) in… Read More »Podcast ¦ Credit Shift: Pathways to AI Implementation and Excellence Ethical, Strategic and Operational Insights

Access the full podcast series here CX Files Podcast – Leveraging Data and Analytics in CX Strategy Summary This podcast episode… Read More »Podcast ¦ CX Files: Vaishali Dialani – Konabos – CX And Data-Driven Analytic Decisions

Access the full podcast series here Summary In this podcast episode, Martin welcomes Andy Roberts, the CEO of Sabio Group, to… Read More »Podcast ¦ Get out of wrap: 184 – Andy Roberts – CEO at Sabio

Access the full podcast series here Welcome to the Latest Episode of the Informing Choices Mini Pod Podcast Summary The latest… Read More »Podcast ¦ Informing Choices: The Future Wrapped Sustainable Packaging with Tracy Sutton and Hannah Worthington

Access the full podcast series here Summary A podcast episode discusses the role of workforce management (WFM) in customer service and… Read More »Podcast ¦ Next In Queue: I’m Just Gonna Say You’re a Farmer featuring Dan Smitley

Access the full podcast series here Summary In this podcast, executive coach Deb Bulcock discusses the challenges of transitioning from… Read More »Podcast ¦ RO-AR.com : RO-AR.com: Burnout to Balance Insights and Strategies for Modern Leaders

Access the full podcast series here Summary Roxy Stromberg Berger, an experienced customer experience (CX) leader and current Senior Director of… Read More »Podcast ¦ PunkCX : Punk CX: Leadership lessons from the winner of the 2023 CX Leader of the Year – Interview with Roxie Strohmenger of UKG