RO-AR.com: Podcasts

Access the full podcast series here Summary Welcome to the CX Passport podcast, where the guest, David Balco, shares his insights… Read More »Podcast ¦ CX Passport: The one where he just fixes it please – David Balko CX OpenToWork E170

Access the full podcast series here Summary: This podcast discusses the evolution of customer experience management (CX) in Canada and challenges… Read More »Podcast ¦ CX Files: Michael Morrison – NCRI Inc – CX And BPO Trends In Canada

Access the full podcast series here Summary This podcast discusses the concept of “shitification,” a term coined by Cory Doctorow to… Read More »Podcast ¦ Next In Queue: We’re a New Wave Band featuring David Powers

Access the full podcast series here Key Takeaways: OpenAI went through a tumultuous period with the firing and rehiring of… Read More »Podcast ¦ TED Daily: Sunday Pick What really went down at OpenAI and the future of regulation w Helen Toner

Access the full podcast series here Summary: This podcast episode features Stefan van Colker, a Business Development Manager in the… Read More »Podcast ¦ RO-AR.com: Open Banking Developments – Updating Payments

Access the full podcast series here Summary In this episode of the podcast “Get out of Rap,” the host is joined… Read More »Podcast ¦ Get out of wrap: 190 Sandra Thompson on Emotional Intelligence – Part 2

Access the full podcast series here Awkward social interactions often lead us to be overly nice and generic to others.… Read More »Podcast ¦ TED Daily: The problem with being too nice at work Tessa West

Access the full podcast series here Welcome to the punk CX podcast. In this episode, he interviews Emma Spring, CMO of… Read More »Podcast ¦ Punk CX: Personalisation and the pink elephant in the room – Interview with Emma Springham of TSB

Access the full podcast series here Summary Shout, the UK’s first 24/7 crisis text service, offers support to anyone struggling to… Read More »Podcast ¦ Vulnerability Matters: Episode 20 – Crisis conversations and digital channels with Victoria Hornby from Shout

Access the full podcast series here Summary: This podcast episode discusses the challenges and strategies for taking over a new team.… Read More »Podcast ¦ Next In Queue: Who the Hell Are You featuring Lindsay Haun

Access the full podcast series here Summary In this podcast episode, Iman Ishmael, Head of Customer Engagement Solutions for Smart Europe,… Read More »Podcast ¦ CX Files: Aymen Ismail – smart – Creating Smart Cars And Building Great Customer Relationships

Access the full podcast series here Summary Nicole Greenberg is a co-founder and managing director of CMP Research, specializing in the… Read More »Podcast ¦ CX Passport: The one with real CX research – Nicole Kyle Managing Director CMP E169

Access the full podcast series here Summary Welcome to the latest episode of The Informing Choices Mini Pod, where the discussion… Read More »Podcast ¦ Informing Choices: Operating Frameworks Rebooted – Embracing Agility for Peak Performance with Cat Barnard

Access the full podcast series here Credit Shift News and Updates podcast features Paul Sweeney, Co-Founder and Chief Strategy Officer, and… Read More »Podcast ¦ Credit Shift: News Update Vulnerable Customers, AI Innovations and Market Scrutiny

Access the full podcast series here Summary: In this podcast episode, the speaker discusses the importance of including support teams in… Read More »Podcast ¦ Next In Queue: This Doesn’t Just Happen featuring Sarah Caminiti

Access the full podcast series here Summary This podcast episode from “Vulnerability Matters” features Makita Simpson, Vulnerability and Data Strategy Lead… Read More »Podcast ¦ Vulnerability Matters: Episode 19 – Being vulnerable, while working in vulnerability with Makedah Simpson and Rosie Lyon

Access the full podcast series here Summary Instacart is expanding its online grocery service into physical stores with its connected store… Read More »Podcast ¦ Punk CX: Making in-store grocery shopping fun and going viral on TikTok – Interview with David McIntosh of Instacart

Access the full podcast series here Summary: In this podcast episode, Jason Williams, the Global Vice President of Corporate Marketing at… Read More »Podcast ¦ CX Passport: The one with CX automation – Jasen Williams Global VP Corporate Marketing Verint E168

Access the full podcast series here Summary In this podcast episode, the hosts interview Shawn Wiltshire, the director of strategy and… Read More »Podcast ¦ CX Files: Seandette Wiltshire – The Contact Hub – CX and BPO Is Taking Off In Barbados

Access the full podcast series here Summary This podcast episode explores the changing attitudes towards work and what is driving these… Read More »Podcast ¦ Informing Choices: Shifting Attitudes Towards Work – What Modern Workers Want with Cat Barnard