RO-AR.com: Podcasts

Access the full podcast series here Summary: In a podcast episode, Daniel CBus, Senior Business Operations Manager at Dish Network, discusses… Read More »Podcast ¦ Collecting Thoughts: How Collections and Brand Work Together

Access the full podcast series here Summary: This podcast episode explores the issue of loneliness in the UK and its impact… Read More »Podcast ¦ Vulnerability Matters: Episode 16 – Tackling loneliness with Amy Perrin and Chris Fitch

Access the full podcast series here Summary Shara Lee Pinnock, a senior subject matter expert at DDC Outsourcing, shares her journey… Read More »Podcast ¦ Get out of wrap: 187 Chara-Lea Pidduck shares her inspiring story

Access the full podcast series here Summary Gareth Higgins, an Irish writer, and story activist, discusses the power of storytelling and… Read More »Podcast ¦ Punk CX: Leadership, storytelling and why it is an art and it needs to be taught – Interview with Gareth Higgins

Access the full podcast series here Summary: The concept of servant leadership is discussed in a podcast episode featuring Frank Monachello,… Read More »Podcast ¦ Next In Queue: Trust featuring Frank Mona III

Access the full podcast series here Summary This podcast features a conversation with Alex Meade, CEO of total CX, who shares… Read More »Podcast ¦ CX Files: Alex Mead – Total CX – Bahrain For Nearshore And Offshore CX

Access the full podcast series here Summary JP Morgan CEO, Jamie Dimon, released his annual investment letter to shareholders, in which… Read More »Podcast ¦ Credit Shift: News Update – Gen AI in Banking, Credit Card Transaction Fees, AI Ethics and The Human Touch

Access the full podcast series here Summary This podcast episode discusses the importance of community in events and how to evaluate… Read More »Podcast ¦ Next In Queue: It’s Not About Us featuring Sarah Hatter

Access the full podcast series here Summary This podcast discusses recent news, events, reports, and trends in the credit industry. The… Read More »Podcast ¦ Credit Shift: News Update Trust in BNPL, AI Performance and Consumer Duty Challenges

Access the full podcast series here Summary In this podcast episode, Mark Hillary interviews Chris Hague from UWM.DE about the changing… Read More »Podcast ¦ CX Files: Chris Hague – yoummday – CCW Berlin Feedback And The Future Of CX

Access the full podcast series here Summary In this podcast episode, the CEO of CX Connector discusses his journey to becoming… Read More »Podcast ¦ CX Diaries: Leading the Charge in Customer Service A CEO’s Journey to Revolutionising Support with Tech and Empathy

Access the full podcast series here Summary This podcast episode features three expert guests, who are also podcasters, discussing key themes… Read More »Podcast ¦ Arum: Podcasters’ Perspectives and Predictions

Access the full podcast series here Summary In this podcast episode, Eilene Melios discusses her journey in the field of AI… Read More »Podcast ¦ Next In Queue: There’s Only One Thing Wrong with this Car featuring Alyona Medelyan

Access the full podcast series here Summary: This podcast episode features an interview with Alison Dunn, Chief Executive of Citizens Advice… Read More »Podcast ¦ Credit Shift: Addressing Financial Distress Through Digital Engagement and Collaborative Solutions Insights from Citizens Advice CEO

Access the full podcast series here Summary: In this podcast episode, the hosts interview Rod Jones, a respected figure in the… Read More »Podcast ¦ CX Files: Rod Jones – 75 Not Out And Looking Back At Half A Century Of CX

Access the full podcast series here This is a vulnerability matters podcast episode from the Money Advice trust. The episode discusses… Read More »Podcast ¦ Vulnerability Matters: Episode 15 – Visible difference with Sudha Vijay, Jane Rodrick, Michaela Baker and Chris Fitch

Access the full podcast series here Summary In this podcast episode, Celia Flaschberger, Chief Marketing Officer at isolved, discusses the importance… Read More »Podcast ¦ CX Passport: The one with the people heroes – Celia Fleischaker CMO at isloved E160

Access the full podcast series here Summary: David Holmes, sales director at SSC and author of “Leading the Line,” discusses his… Read More »Podcast ¦ Get out of wrap: 186 – David Holmes author of Leading the Line comes on to chat about the book

Access the full podcast series here Summary In this podcast, Andrew Duncan, CEO of SOAR, discusses the trends in the… Read More »Podcast ¦ RO-AR.com: Tech Innovations Transforming Credit Union Services

Access the full podcast series here Summary In this podcast, the host discusses the implementation of the consumer duty principle in… Read More »Podcast ¦ Debt Talk: Debt Talk Consumer duty & the debt sector