RO-AR.com: Podcasts

Podcast : The CX files Search for original: Link Key Take Aways The Dominican Republic (DR) has established itself as a notable… Read More »Podcast ¦ CX Files: Thomas Oronti – Advensus – From Beaches to BPO How the Dominican Republic Became a CX Star

Podcast : CX passport Search for original: Link Key Take Aways Building a high-trust organisational culture can increase productivity by 50%, highlighting… Read More »Podcast ¦ CX Passport: The One With The Neuroscience of Trust – Tim McCleary E223

Podcast : Punk CX Podcast Search for original: Link Key Take Aways Organisations often overlook the importance of systematically measuring and managing… Read More »Podcast ¦ Punk CX: Five blind spots that get in the way of customer understanding and growth – Interview with Toni Keskinen of 180ops

Podcast : Get out of wrap Search for original: Link Key Take Aways The foundational role of team leaders is critical for… Read More »Podcast ¦ Get out of wrap: 229 Inside The Team Leader Community™ – Building a movement for contact centre Team Leaders

Podcast : Uncensored CMO Search for original: Link Key Take Aways The era of traditional branding dominance is waning, with brands now… Read More »Podcast ¦ Uncensored CMO: Live episode Prof G vs Kory Marchisotto vs Rory Sutherland, a debate on brand, risk & the future of the CMO

Podcast : Market Pulse Pros and Pioneers Search for original: Link Key Take Aways Authentic storytelling builds a strong personal and business… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Master Storytelling, Community & Video in 2025 Dorien Morin Van Dam

Access the full podcast series here Key Take Aways The Financial Conduct Authority’s (FCA) Product Sales Data (PSD) regulation is a… Read More »Podcast ¦ Arum: Preparing for the FCA’s 2025 Product Sales Data regulation

Podcast : CX passport Search for original: Link Key Take Aways Journey mapping is a critical tool for demonstrating ROI in customer… Read More »Podcast ¦ CX Passport: The One With The 9X ROI – Dave Seaton E221

Podcast : Punk CX podcast Search for original: Link Key Take Aways Building a strong organisational culture is foundational for delivering superior… Read More »Podcast ¦ Punk CX: Employee understanding and cracking the code of a better employee experience – Interview with Annette Franz

Published by: Uncensored CMO Search for original: Link Key Take Aways AI as an Enabler in Creativity:AI is positioned as… Read More »Podcast ¦ AI as Enabler of Creativity: An Interview with Simon Morris from Adobe

Access the full podcast series here Key Takeaways Importance of AuthenticityBrands must engage with audiences on platforms like TikTok as part… Read More »Podcast ¦ Uncensored CMO: How to build a brand on TikTok – Sofia Hernandez

Access the full podcast series here Key Takeaways Effective marketing depends as much on clear messaging as on product quality. Jim… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – How to Make Your Brand Truly Unforgettable Jimi Gibson

Access the full podcast series here Key Takeaways Senior marketers must proactively own their career development by seeking mentoring and learning… Read More »Podcast ¦ Uncensored CMO: From CMO to CEO – advice from The Marketing Academy founder Sherilyn Shackell

Access the full podcast series here Key Takeaways Journey mapping is a tool to facilitate decision-making and improve customer experience, not… Read More »Podcast ¦ Punk CX: Without context, an insight is worth nothing – Interview with Jochem van der Veer of TheyDo

Access the full podcast series here Key Takeaways Visual Customer Experience (CX) is becoming a critical tool to enhance agent-customer interactions… Read More »Podcast ¦ CX Files: Pete Jones – Grypp – Why Are We Still Asking Agents to Work with Their Eyes Shut

Access the full podcast series here Key Takeaways South Africa’s outsourcing favorability ranking dropped from first place in 2022 to third… Read More »Podcast ¦ CX Files: PANEL In Face of Stagnating Favorability Ratings, What’s Next for South African Offshore CX

Access the full podcast series here Key Takeaways Developing a high-performance workplace culture requires deep personal and professional relationships within an… Read More »Podcast ¦ CX Passport: The One With The Culture Shock Absorber – Eric Stone E219

Access the full podcast series here Key Takeaways Sales success is not just about closing deals but about serving others and… Read More »Podcast ¦ Market Pulse: Pros & Pioneers: The Go-Giver – Feel GOOD About Selling! Bob Burg

Access the full podcast series here Key Takeaways The BPO industry faces a perception challenge, often seen as subpar, affecting both… Read More »Podcast ¦ Next In Queue: Hang On featuring Kevin Zyskowski

Access the full podcast series here Key Takeaways The data landscape is evolving significantly, particularly in collecting and aggregating consumer… Read More »Podcast ¦ RO-AR.com: Discovering Vulnerability – Leaning on Data to help