RO-AR.com: Podcast

RO-AR.com Podcast: Access here

Podcast ¦ CX Files: Erin Broecker – Teleperformance – Using Content To Learn More About CX

  • 11 June 2024

Podcast ¦ Punk CX: Lessons learnt from testing Copilot for service across tens of thousands of service engineers – Interview with Jeff Comstock of Microsoft

  • 11 June 2024

Podcast ¦ CX Passport: The one where he just fixes it please – David Balko CX OpenToWork E170

  • 11 June 2024

Podcast ¦ CX Files: Michael Morrison – NCRI Inc – CX And BPO Trends In Canada

  • 3 June 2024

Podcast ¦ Next In Queue: We’re a New Wave Band featuring David Powers

  • 3 June 2024

Podcast ¦ TED Daily: Sunday Pick What really went down at OpenAI and the future of regulation w Helen Toner

  • 3 June 2024

Podcast ¦ Get out of wrap: 190 Sandra Thompson on Emotional Intelligence – Part 2

  • 3 June 2024

Podcast ¦ RO-AR.com: Open Banking Developments – Updating Payments

  • 3 June 2024

Podcast ¦ TED Daily: The problem with being too nice at work Tessa West

  • 29 May 2024

Podcast ¦ Punk CX: Personalisation and the pink elephant in the room – Interview with Emma Springham of TSB

  • 29 May 2024

Podcast ¦ Vulnerability Matters: Episode 20 – Crisis conversations and digital channels with Victoria Hornby from Shout

  • 29 May 2024

Podcast ¦ Next In Queue: Who the Hell Are You featuring Lindsay Haun

  • 28 May 2024

Podcast ¦ CX Files: Aymen Ismail – smart – Creating Smart Cars And Building Great Customer Relationships

  • 28 May 2024

Podcast ¦ CX Passport: The one with real CX research – Nicole Kyle Managing Director CMP E169

  • 28 May 2024

Podcast ¦ Informing Choices: Operating Frameworks Rebooted – Embracing Agility for Peak Performance with Cat Barnard

  • 28 May 2024

Podcast ¦ Credit Shift: News Update Vulnerable Customers, AI Innovations and Market Scrutiny

  • 28 May 2024

Podcast ¦ Next In Queue: This Doesn’t Just Happen featuring Sarah Caminiti

  • 21 May 2024

Podcast ¦ Vulnerability Matters: Episode 19 – Being vulnerable, while working in vulnerability with Makedah Simpson and Rosie Lyon

  • 21 May 2024

Podcast ¦ Punk CX: Making in-store grocery shopping fun and going viral on TikTok – Interview with David McIntosh of Instacart

  • 21 May 2024

Podcast ¦ CX Passport: The one with CX automation – Jasen Williams Global VP Corporate Marketing Verint E168

  • 21 May 2024

Podcast ¦ CX Files: Seandette Wiltshire – The Contact Hub – CX and BPO Is Taking Off In Barbados

  • 21 May 2024

Podcast ¦ Informing Choices: Shifting Attitudes Towards Work – What Modern Workers Want with Cat Barnard

  • 14 May 2024

Podcast ¦ Next In Queue: Get Off of My Cloud featuring Fred Stacey

  • 14 May 2024

Podcast ¦ CX Passport: The one with the (CX) Pet Shop Boys – Scott Lee Holloway, VOC Manager APS Bank (Malta) E167

  • 14 May 2024

Podcast ¦ Punk CX: If you aren’t fixing the bigger picture, then you are just putting a band-aid on the problem – Interview with Zig Serafin of Qualtrics

  • 14 May 2024

Podcast ¦ Credit Shift: NatWest’s AI Agent Development A Look Behind the Scenes

  • 14 May 2024

Podcast ¦ CX Files: Steve Mosser – Sensée – Flexible WFM & Total Footprint Optimization

  • 14 May 2024

Podcast ¦ Punk CX: The Generative AI landscape The good, the bad and the boring – Interview with Don Schuerman of Pega

  • 7 May 2024

Podcast ¦ Informing Choices: The Fragmentation of Global Systems with Cat Barnard

  • 7 May 2024

Podcast ¦ CX Passport: The one with the customer support great day – Jordan Hooker CX OpenToWork E166

  • 7 May 2024