Skip to content
RO-AR
Informing Risk Operations Strategy
Search for...
Network
Insights
Events
Podcast
Video
Blog
RO-Knowledge
RO-Strategy
Subscribe
Pricing
Access Account
About
Contact
RO-AR
Informing Risk Operations Strategy
Toggle Navigation
Toggle Navigation
Network
Insights
Events
Podcast
Video
Blog
RO-Knowledge
RO-Strategy
RO-AR.com: Podcast
RO-AR.com Podcast
: Access
here
Podcast ¦ Next In Queue: Hang On featuring Kevin Zyskowski
5 July 2025
Podcast ¦ RO-AR.com: Discovering Vulnerability – Leaning on Data to help
5 July 2025
Podcast ¦ Get out of wrap: 228 – Hannah Russell of Roar B2B on the Contact Centre Expo & The Next CX Summit
5 July 2025
Podcast ¦ CX Passport: The One With the AgileCX – Lauren Feehrer E220 Greatest Hits
5 July 2025
Podcast ¦ Uncensored CMO: Startup masterclass – how Seedlip went from idea to Diageo exit in 3.5 years – Ben Branson
22 June 2025
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – The Hidden Struggles of Grassroots Sports Alex Fitchett
22 June 2025
Podcast ¦ Market Pulse: Pros & Pioneers: The Hidden Struggles of Grassroots Sports Alex Fitchett
22 June 2025
Podcast ¦ Punk CX: Voice still reigns in customer service – Interview with Nikola Mrkšić of PolyAI
22 June 2025
Podcast ¦ Debt Reckoning: The First Ever Round of Applause (Enforcement, Live at IMA Conference)
22 June 2025
Podcast ¦ Uncensored CMO: AirBnB on their big new innovation, in-housing creativity and brand led communication – Hiroki Asai
22 June 2025
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Master Storytelling, Community & Video in 2025 Dorien Morin-Van Dam
22 June 2025
Podcast ¦ Next In Queue: Welcome Back featuring Erica Marois
22 June 2025
Podcast ¦ CX Files: Mythbusting AI In CX – The Truths No One Tells You
22 June 2025
Podcast ¦ Debt Talk: Debt Talk Family planning, divorce & debt
22 June 2025
Podcast ¦ Arum: Using AI to transform collections system delivery
22 June 2025
Podcast ¦ CX Files: Owen Campbell – Kura – How BPOs Can Work With Regulated Industries
22 June 2025
Podcast ¦ Get out of wrap: 227 – Steve Powell & The New Era of Outbound Why Proactive Customer Contact Is the Future of CX
22 June 2025
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – Why Most HR Fails (And How to Fix It)
11 June 2025
Podcast ¦ Talking Credit Unions: The Future of Credit Unions Growth, Youth, and Digital Demands
11 June 2025
Podcast ¦ CX Files: David Neale – GBPO Solutions – Building Trust In BPO Sales Claims
11 June 2025
Podcast ¦ Get out of wrap: 226 – The 100th episode of GOOW TV
11 June 2025
Podcast ¦ Uncensored CMO: Brand isn’t dead, the 955 rule & why AI is B2B’s most powerful painkiller – Jon Lombardo and Peter Weinberg
11 June 2025
Podcast ¦ Punk CX: The future of CX and agentic CX – Interview with Sid Banerjee of Medallia
11 June 2025
Podcast ¦ Arum: Better governance, better outcomes
11 June 2025
Podcast ¦ RO-AR.com: Guiding across a Galaxy of Support Services
11 June 2025
Podcast ¦ CX Files: CXOutsourcers 2025 – Feedback From Munich Delegates
3 June 2025
Podcast ¦ Debt Reckoning: Ignore The Human Element (The FCA Strategy, 2025-30)
3 June 2025
Podcast ¦ Uncensored CMO: The future of X winning back advertisers, breaking the news & building the world’s most powerful AI
3 June 2025
Podcast ¦ Market Pulse: Pros & Pioneers: Trailer – The ADHD Crisis No One Talks About Sarah Templeton
3 June 2025
Podcast ¦ Next In Queue: Something’s Amiss featuring Kevin Steele
3 June 2025
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72