RO-AR.com: Podcasts

Access the full podcast series hereSummary In this podcast episode, the guest, Bill Staikos, Senior Vice President and Executive Advisor at… Read More »Podcast ¦ CX Passport: The one with the future of Customer Experience – Bill Staikos SVP at Medallia E155

Access the full podcast series here Summary In this podcast, Douglas Tate, the Director of Telecom Global Markets at Oracle, discusses… Read More »Podcast ¦ Next In Queue: I Know You Called featuring Douglas Tait

Access the full podcast series here Summary Rob Dwyer, Vice President of Customer Engagement at Happy2 and host of the “Next… Read More »Podcast ¦ CX Files : Rob Dwyer – Happitu – What Can We Learn From CX Podcasting

Access the full podcast series here Podcast Summary: The Future of Human Enhancements in 2050 Welcome to the latest episode of… Read More »Podcast ¦ InformingChoices: A Day in the Life of an Enhanced Human in 2050 with Rohit Talwar

Access the full podcast series here Summary In this podcast episode, Paul Sweeney, Co-Founder and Chief Strategy Officer at Webroot, and… Read More »Podcast ¦ Credit Shift: News Update Insurance Companies’ Duty of Care, Barclays & Tesco Bank Merger, Fintech and AI News

Access the full podcast series here Summary Steve Bent, Client Director of Culture Change Consulting, discusses the importance of culture change… Read More »Podcast ¦ CX Diaries: Mastering Cultural Transformation and Leadership with Steve Bent from Gallagher Culture Change Consulting

Access the full podcast series here Summary In this podcast episode, the host interviews Chris Mounts, a quality and coaching specialist… Read More »Podcast ¦ Get Out of Wrap: 183 Chris Mounce of Evaluagent on the launch of a new service & all things quality

Access the full podcast series here Summary In this podcast, Chris interviews Gary Jones, the managing director of Verify, a… Read More »Podcast ¦ RO-AR.com : RO-AR.com : Helping Customers and Clients with Service Visits and Data

Access the full podcast series here Summary Joe Tyrell, CEO of Medallia, discusses the importance of employee experience and its connection… Read More »Podcast ¦ PunkCX : Punk CX: The frontline is where you connect EX and CX together in a very natural way – Interview with Joe Tyrell of Medallia

Access the full podcast series here Summary Meili Gonzalez, Brand Business and Content Specialist at Gorgeous, discusses the importance of experience… Read More »Podcast ¦ CX Passport: The one with the eyes and ears of your brand – Milagros Gonzales, Ambassador Marketing Manager Gorgias E154

Access the full podcast series here Summary In this podcast, Peter Wordsworth, the director of consumer duty services, discusses the… Read More »Podcast ¦ RO-AR.com : RO-AR.com : Enhancing Communications Clarity – Peter Wordsworth, Consumer Duty Services

Access the full podcast series here Summary This conversation is a podcast interview with Bob Winnington, CEO of the Money… Read More »Podcast ¦ RO-AR.com : RO-AR.com : A new era of money management Changing generational views

Access the full podcast series here Summary In this podcast episode, Stephen Miller, a Resource and Capacity Manager at benenden health,… Read More »Podcast ¦ Get Out of Wrap: 182 – Steven Miller – multiple award winning WFM & Planning Manager

Access the full podcast series here Summary: In this podcast episode, Ray Biggs, Chief Operating Officer at venture Ray, discusses his… Read More »Podcast ¦ CX Diaries: The Art of Transitioning to Outsourced Contact Centres with Ray Biggs Navigating Challenges and Embracing Change in Customer Service

Access the full podcast series here Summary In this podcast episode, Ian Parry interviews Joanne Smalley, an industry expert on using… Read More »Podcast ¦ What the Future : Linkedin Fireside Chat – with Joanne Smalley

Access the full podcast series here Summary Ian Perry interviews Chris Warburton in a podcast episode discussing credit risk collections and… Read More »Podcast ¦ What the Future : Fireside chat with Chris Warburton

Access the full podcast series here Summary In this podcast episode, the hosts explore the concept of design fiction as a… Read More »Podcast ¦ InformingChoices: Design Fiction – Provoking the Future with Gina Clifford

Access the full podcast series here Summary In this podcast episode, Paul Sweeney and Cormac O’Neill discuss recent news and trends… Read More »Podcast ¦ Credit Shift: The Job of Generative AI, Deepfakes and Cheapfakes, and Mortgage Arrears and Direct Debit Rejections (DDR’s)

Access the full podcast series here Podcast Summary: Credit Shift News and Update Hello and welcome to the Credit Shift News… Read More »Podcast ¦ CreditShift : Debt by the Numbers, The Digital Divide and Poverty Premium

Access the full podcast series here Summary In this podcast episode, Adrian Swisco interviews Jeremy Korst, former executive of Microsoft and… Read More »Podcast ¦ PunkCX : Forget the hype. Here’s what enterprises are actually doing with generative AI