RO-AR Podcast: Access here
Podcast ¦ CX Diaries: The Art of Transitioning to Outsourced Contact Centres with Ray Biggs Navigating Challenges and Embracing Change in Customer Service
Access the full podcast series here Summary: In this podcast episode, Ray Biggs, Chief Operating Officer at venture Ray, discusses his… Read More »Podcast ¦ CX Diaries: The Art of Transitioning to Outsourced Contact Centres with Ray Biggs Navigating Challenges and Embracing Change in Customer Service
Podcast ¦ What the Future : Linkedin Fireside Chat – with Joanne Smalley
Access the full podcast series here Summary In this podcast episode, Ian Parry interviews Joanne Smalley, an industry expert on using… Read More »Podcast ¦ What the Future : Linkedin Fireside Chat – with Joanne Smalley
Podcast ¦ What the Future : Fireside chat with Chris Warburton
Access the full podcast series here Summary Ian Perry interviews Chris Warburton in a podcast episode discussing credit risk collections and… Read More »Podcast ¦ What the Future : Fireside chat with Chris Warburton
Podcast ¦ InformingChoices: Design Fiction – Provoking the Future with Gina Clifford
Access the full podcast series here Summary In this podcast episode, the hosts explore the concept of design fiction as a… Read More »Podcast ¦ InformingChoices: Design Fiction – Provoking the Future with Gina Clifford
Podcast ¦ Credit Shift: The Job of Generative AI, Deepfakes and Cheapfakes, and Mortgage Arrears and Direct Debit Rejections (DDR’s)
Access the full podcast series here Summary In this podcast episode, Paul Sweeney and Cormac O’Neill discuss recent news and trends… Read More »Podcast ¦ Credit Shift: The Job of Generative AI, Deepfakes and Cheapfakes, and Mortgage Arrears and Direct Debit Rejections (DDR’s)
Podcast ¦ CreditShift : Debt by the Numbers, The Digital Divide and Poverty Premium
Access the full podcast series here Podcast Summary: Credit Shift News and Update Hello and welcome to the Credit Shift News… Read More »Podcast ¦ CreditShift : Debt by the Numbers, The Digital Divide and Poverty Premium
Podcast ¦ PunkCX : Forget the hype. Here’s what enterprises are actually doing with generative AI
Access the full podcast series here Summary In this podcast episode, Adrian Swisco interviews Jeremy Korst, former executive of Microsoft and… Read More »Podcast ¦ PunkCX : Forget the hype. Here’s what enterprises are actually doing with generative AI
Podcast ¦ Arum : NHS England and Unhealthy Debt
Access the full podcast series here Summary: The podcast episode features Catherine Francis Brown, the Income Delivery Leader at NHS England,… Read More »Podcast ¦ Arum : NHS England and Unhealthy Debt
Podcast ¦ Trustfolio : Chris Leslie, CEO of the Credit Services Association
Access the full podcast series here Summary The podcast features an interview with Chris Lesley, the CEO of the Credit Services… Read More »Podcast ¦ Trustfolio : Chris Leslie, CEO of the Credit Services Association
Podcast ¦ CreditShift : Spike in Defaults, Local Councils in Crisis, Fintech’s Leap Forward, Digital Banking and AI Chatbot Expectations
Access the full podcast series here Summary In this podcast, Paul Sweeney, co-founder and Chief Strategy Officer at Webio, interviews Cormac… Read More »Podcast ¦ CreditShift : Spike in Defaults, Local Councils in Crisis, Fintech’s Leap Forward, Digital Banking and AI Chatbot Expectations
Podcast ¦ CreditShift : Spike in Defaults, Local Councils in Crisis, Fintech’s Leap Forward, Digital Banking and AI Chatbot Expectations
Access the full podcast series here Summary This podcast episode discusses recent news stories, events, reports, and trends in the credit… Read More »Podcast ¦ CreditShift : Spike in Defaults, Local Councils in Crisis, Fintech’s Leap Forward, Digital Banking and AI Chatbot Expectations
Podcast ¦ PunkCX : The raw and honest truth about what agents think about their jobs
Access the full podcast series here Summary: Adrian Swisco, an advisor and advocate in the service and experience space, interviews Anita… Read More »Podcast ¦ PunkCX : The raw and honest truth about what agents think about their jobs
Podcast ¦ Debt Talk : Debt Talk Gambling & debt
Access the full podcast series here Summary The podcast discusses the gambling industry and its impact on individuals and society. The… Read More »Podcast ¦ Debt Talk : Debt Talk Gambling & debt
Podcast ¦ PunkCX : Are you doing change to people or with people
Access the full podcast series here Summary Adrian Swisco, host of the punk CX podcast, interviews Phil Lewis and Claire Croft,… Read More »Podcast ¦ PunkCX : Are you doing change to people or with people
Podcast ¦ Informing Choices : Generative AI – An Exploration of Alternative Futures
Access the full podcast series here Summary Welcome to the latest episode of The informing choices mini pod. In this episode,… Read More »Podcast ¦ Informing Choices : Generative AI – An Exploration of Alternative Futures
Podcast ¦ Informing Choices : The Evolution of the Identity Economy
Access the full podcast series here Summary The latest podcast episode discusses the concept of the identity economy and how generative… Read More »Podcast ¦ Informing Choices : The Evolution of the Identity Economy
Podcast ¦ PunkCX : The challenge with conversational analysis in the Nordics – Interview with Tue Martin Berg of Capturi
Access the full podcast series here Summary Welcome to the punk CX podcast, where Adrian Swisco interviews guests involved in the… Read More »Podcast ¦ PunkCX : The challenge with conversational analysis in the Nordics – Interview with Tue Martin Berg of Capturi
Podcast ¦ CreditShift : Economic and AI Trends for 2024
Access the full podcast series here Summary In this podcast, the hosts discuss recent news and trends in the credit industry.… Read More »Podcast ¦ CreditShift : Economic and AI Trends for 2024
Podcast ¦ Informing Choices : Deepfakes The Good, the Bad, and the Ugly with Sylvia Gallusser & Tunu Wamai
Access the full podcast series here Summary: The article discusses the risks and opportunities associated with deep fakes, which are synthetic… Read More »Podcast ¦ Informing Choices : Deepfakes The Good, the Bad, and the Ugly with Sylvia Gallusser & Tunu Wamai
Podcast ¦ RO-AR.com : A new era of money management: Changing Generational Views
Access the full podcast series here Summary: This article is an interview with Bob Winnington, CEO of the Money Advice… Read More »Podcast ¦ RO-AR.com : A new era of money management: Changing Generational Views